Corporate Gifts Team Leader (Secondment) @ (September 2016 - February 2018)
Customer Service Team Leader @ (February 2014 - September 2016)
Senior Customer Service Support Advisor @ (June 2013 - September 2014)
Customer Service Support Advisor @ (February 2010 - June 2013)
Matt Young Education
The University of Gloucestershire
Bachelor of Science - BS (Sports and Exercise)
2006-2009
Coleg Powys
BTEC National Diploma (Sport & Exercise Sciences)
2004-2006
Crickhowell High School
GCSE
1999-2004
Matt Young Skills
Service Driven
Customer Service
Customer Experience
Service Levels
Order Processing
Team Performance
Coaching
Leadership
E-commerce
Telephone Manner
Operating Systems
Coaching & Mentoring
Work Ethic
Teamwork
Flexible Approach
Problem Solving
Self Starter
Microsoft Office
SAAS
Shopify
Employee Training
Staff Development
Time Management
Sales
Process Improvement
Wine & Spirits Industry
Business-to-Business (B2B)
Matt Young Summary
Matt Young, based in Cheltenham, GB, is currently a Customer Success Manager at Loop Software. Matt Young brings experience from previous roles at Laithwaites Wine and Brew Republic. Matt Young holds a 2006 - 2009 Bachelor of Science - BS in Sports and Exercise @ The University of Gloucestershire. With a robust skill set that includes Service Driven, Customer Service, Customer Experience, Service Levels, Order Processing and more. Matt Young has 2 emails on RocketReach.
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