Matt Traish Email & Phone Number
Head of Customer Support @ Alto Software Group
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Matt Traish Location
- St Albans, GB
Matt Traish Work
- Head of Customer Support @ (December 2022 - Present)
- Head of Contact Centre and Customer Service @ (May 2015 - November 2022)
- Director, Servicing, Contact and Administration Centre @ (September 2011 - March 2015)
- Senior Operations Manager- Customer Complaints @ (May 2009 - August 2011)
- Various @ (June 1993 - June 2009)
Matt Traish Education
- Royal Liberty - Gidea Park
- Royal Liberty, Gidea Park
Matt Traish Skills
- Teamwork
- Team Leadership
- Problem Solving
- Performance Management
- Team Motivation
- Change Management
- Performance Improvement
- Continuous Improvement
- Customer-focused Service
- Complaint Management
- Information Management
- Prioritising
- Contact Centre Management
- Operational Management
- Influencing
- Presentation Skills
- Recruiting
- Innovation Management
- Driving Results
- Leadership
- Leadership Development
- Communication
- Coaching
- Mentoring
- Training
- Compliance
- Incentive Programs
- Networking
- Financial Industry knowledge
- Strategic Planning
- Strategic Thinking
- Telephony
- Customer Satisfaction
- Customer Experience Management
- Inbound Lead Generation
- Operations Director
- People Development
- Active listening
- CII
- Institute of Customer Service
- Performance Metrics
- Program Evaluation
- Succession Planning
- P&L Management
- Financial Analysis
- Financial Services
- Management
- Stakeholder Management
- Risk Management
- Operations Management
- Customer Focused Service
- User Experience
- Sales
- Process Improvement
Matt Traish Summary
- Matt Traish, based in St Albans, GB, is currently a Head of Customer Support at Alto Software Group. Matt Traish brings experience from previous roles at uSwitch Ltd, BlackRock and Nationwide Building Society. Matt Traish holds a Royal Liberty - Gidea Park. With a robust skill set that includes Teamwork, Team Leadership, Problem Solving, Performance Management, Team Motivation and more. Matt Traish has 2 emails and 1 mobile phone numbers on RocketReach.
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