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Matt Thompson Location
Roseville, CA, US
Matt Thompson Work
Director, AI Strategy @ (August 2025 - Present)
Director of Managed services @ (June 2023 - August 2025)
Senior Manager, IT Infrastructure and Support Operations @ (September 2020 - June 2023)
Technical Service Delivery Manager @ (October 2018 - September 2020)
Senior Manager Client Services and Focused Support @ (August 2015 - September 2018)
Senior Operations and Migration Manager @ (March 2011 - October 2014)
Service Desk Manager @ (January 2010 - March 2011)
Service Management SME for Desktop Procurement @ (January 2009 - January 2010)
Operations Manager @ (August 2006 - January 2009)
Service Desk Team Leader @ EDS, an HP company (February 2003 - August 2006)
Matt Thompson Education
University of Teesside
Bachelor of Science (BSc) (Information Sciences)
1998-2001
Matt Thompson Skills
Service Desk
Service Management
Service Delivery
Incident Management
ITIL
Outsourcing
Project Delivery
Stakeholder Management
IT Service Management
Sla
Change Management
Service Improvement
Process Improvement
IT Management
Active Directory
MS Project
Citrix
Help Desk Support
System Deployment
Information Technology
Management
IT Outsourcing
Team Management
Leadership
IT Operations
IT Strategy
ITIL v3 Foundations Certified
Team Leadership
Technical Support
Project Management
Integration
Infrastructure
Strategy
Business Analysis
Security
Problem Management
Client Services
SAN
SugarCRM
Search
Cactus
Customer Relationship Management Crm
People Management
GxP
Vendor Management
Laboratory Information Management System Lims
Business Process
Customer Relationship Management
Laboratory Information Management System
Matt Thompson Summary
Matt Thompson, based in Roseville, CA, US, is currently a Director, AI Strategy at Slipstream Life Sciences. Matt Thompson brings experience from previous roles at Splice, Alector, FireEye, Inc. and Genentech. Matt Thompson holds a 1998 - 2001 Bachelor of Science (BSc) in Information Sciences @ University of Teesside. With a robust skill set that includes Service Desk, Service Management, Service Delivery, Incident Management, ITIL and more. Matt Thompson has 2 emails and 2 mobile phone numbers on RocketReach.
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