Matt Pledger Email

Customer Service Manager @ Royal Sanders (UK) Limited

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Matt Pledger Location

Bracknell, GB

Matt Pledger Work

Customer Service Manager @ (September 2018 - Present)
Customer Support Manager @ (July 2015 - September 2018)
Customer Service Supervisor @ (May 2014 - June 2015)
Customer Service Manager @ (November 2009 - May 2014)
Assistant Team Manager - Sales @ The Carphone Warehouse (May 2005 - May 2007)
Corporate sales support executive @ (July 2003 - May 2005)
Supply and distribution co-ordinator @ Citroën UK (June 2001 - June 2003)

Matt Pledger Education

Slough Grammar School 1995-2001

Matt Pledger Skills

Process Improvement
Business-to-Business (B2B)
People Management
• Seasoned Customer Service manager
• Extensive experience in Transport & Logistics
• Excellent capacity to motivate others
• a passion to succeed
• Ability communicate comfortably at all levels
• Manage operational staff
• Liaise with suppliers
• Manage agency staff
• Authorizing and managing annual leave for staff
• Managing staff sickness – cover and avoidance
• Conducting disciplinary procedures
• Competent person for Health and Safety
• First aider and fire marshal
Managing Customer Service teams
Managing Operational/Warehouse Staff
Managing Drivers
Training Account Managers
Account Management
Managing Sales Teams
Sales Coaching
Maintaining Professional Relationships
Maintaining detailed knowledge of products and services
• Complete working knowledge of bespoke operating systems
• Seasoned Customer Service manager
• Extensive experience in Transport & Logistics
• Excellent capacity to motivate others
• a passion to succeed
• Ability communicate comfortably at all levels
• Manage operational staff
• Liaise with suppliers
• Manage agency staff
• Authorizing and managing annual leave for staff
• Managing staff sickness – cover and avoidance
• Conducting disciplinary procedures
• Competent person for Health and Safety
• First aider and fire marshal
• Complete working knowledge of bespoke operating systems
Manage Agency Staff
PowerPoint
Authorizing And Managing Annual Leave For Staff
Complete Working Knowledge Of Bespoke Operating Systems
First Aider And Fire Marshal
Competent Person For Health And Safety
Manage Operational Staff
Sales
Seasoned Customer Service Manager
Extensive Experience In Transport And Logistics
Team Leadership
Strategy
Conducting Disciplinary Procedures
Excellent Capacity To Motivate Others
Liaise With Suppliers
Customer Service
Management
Managing Staff Sickness Cover And Avoidance
Ability Communicate Comfortably At All Levels
A Passion To Succeed

Matt Pledger Summary

Matt Pledger, based in Bracknell, GB, is currently a Customer Service Manager at Karium Ltd. Matt Pledger brings experience from previous roles at Godrej Consumer Products Limited, ILG (International Logistics Group Ltd), Elite Courier Company Ltd. and The Carphone Warehouse. Matt Pledger holds a 1995 - 2001 Slough Grammar School. With a robust skill set that includes Process Improvement, Business-to-Business (B2B), People Management, • Seasoned Customer Service manager, • Extensive experience in Transport & Logistics and more. Matt Pledger has 2 emails on RocketReach.