Sr. Technical Writer @ (November 1998 - August 2007)
Customer Support Specialist @ Aliant Communications (Alltel, now Windstream) (October 1997 - October 1998)
Customer Service Representative @ Gazelle Communications, Inc (Company was later sold/closed) (June 1995 - October 1997)
Matt Pantoja Education
Bellevue University
BS (Computer Information Systems)
2005-2007
Wayne State College
BS (English Literature and Writing)
1991-1994
Matt Pantoja Skills
Customer Relations
Requirements Analysis
SharePoint
Agile
SDLC
Web Applications
RoboHelp
Usability Testing
Business Analysis
Agile Methodologies
Software Documentation
IIS
Regression Testing
Quality Center
Process Improvement
Scrum
Quality Assurance
HP Quality Center
TestComplete
HTML
Technical Documentation
Microsoft Office
Java
User Acceptance Testing
Microsoft Word
Test Cases
Testing
JavaScript
Customer Service
Technical Support
FrameMaker
Software Quality Assurance
Requirements Gathering
Documentation
System Testing
Word
Analysis
Software Development Life Cycle Sdlc
Manual Testing
Software Development Life Cycle
Matt Pantoja Summary
Matt Pantoja, based in La Vista, NE, US, is currently a Sr Engineer, Test Automation at Jack Henry. Matt Pantoja brings experience from previous roles at ProfitStars, First Data Corporation and Aliant Communications (Alltel, now Windstream). Matt Pantoja holds a 2005 - 2007 BS in Computer Information Systems @ Bellevue University. With a robust skill set that includes Customer Relations, Requirements Analysis, SharePoint, Agile, SDLC and more. Matt Pantoja has 4 emails and 4 mobile phone numbers on RocketReach.
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