Matt Palacio Email & Phone Number
Vice President Operations
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Matt Palacio Location
- Overland Park, KS, US
Matt Palacio Work
- 2012 -now Vice President Operations @ UnitedHealth Group - OptumRx
- 2000 -now Vice President of Customer Service @ UnitedHealth Group - OPTUMRx
Matt Palacio Education
- University of Phoenix
Bachelor of Arts - BA (Business Administration and Management, General)
1987-1990
Matt Palacio Skills
- Pharmacy Benefit Management
- Team Building
- Managed Care
- Healthcare
- Change Management
- Medicare
- Process Improvement
- Call Center
- Employee Relations
- Call Centers
- Customer Service
- Medicare Part D
- Leadership
- HIPAA
- Management
- Operations Management
- Employee Benefits
- Disease Management
- Vendor Management
- Training
- Customer Experience
- Medicaid
- Cross-functional Team Leadership
- Customer Retention
- Pharmacy Automation
- Pharmacy
- Customer Satisfaction
- Utilization Management
- Health Insurance
- Coaching
- Workforce Management
- Pharmacists
- Performance Management
- Hiring
- Healthcare Industry
- Executive Management
- Call Center Development
- Outsourcing
- Leadership Development
- Contact Centers
- Team Leadership
- Contact Center Management
- Call Center Administration
- Revenue Cycle Management
- Medicare Advantage
- Performance Improvement
- Call center start-up
- Medicaid Managed Care
- Healthcare Effectiveness Data and Information Set (HEDIS)
Matt Palacio Summary
- Matt Palacio, based in Overland Park, KS, US, is currently a Vice President Operations at UnitedHealth Group - OptumRx. Matt Palacio brings experience from previous roles at UnitedHealth Group - OPTUMRx. Matt Palacio holds a 1987 - 1990 Bachelor of Arts - BA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Pharmacy Benefit Management, Team Building, Managed Care, Healthcare, Change Management and more. Matt Palacio has 2 emails on RocketReach.
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