2020 -2023 Sr. Process Improvement and Strategic Program Manager @
2018 -2020 Senior Business Intelligence Specialist @
2016 -2017 Director of Technical Support and Technical Support Manager @
2013 -2016 Level 3 Support Manager and Level 3 Support Technician @
2011 -2013 Technical Support Team Lead and Technical Support Engineer @
Matt Massuch Education
Capella University
Master of Science - MS (Information Technology)
2010-2013
Western Michigan University
Bachelor of Arts - BA (Communications Technology/Technician)
2004-2008
Matt Massuch Skills
Virtualization
Technical Services
Network Administration
Wireless Security
Troubleshooting
Linux
Computer Hardware
Networking
Storage
Disaster Recovery
Technical Support
Network Security
Windows
Help Desk Support
Computer Security
Information Technology
Windows Server
Windows 7
Servers
Backup Solutions
Data Analysis
Services
Customer Service
Management
SQL
Strategic Planning
Engineering
Technology
Leadership
Grievances
Supervisor
Uptime
Sales
DNS
Fortinet
Customer Satisfaction
Cashiers
Software
Oversight
GFI
Microsoft Office
Knowledge Base
Server Management
Custom Orders
Remote Administration
LogMeIn
Remote Monitoring
Network Management
Coaching
Server Administration
Deliveries
Matt Massuch Summary
Matt Massuch, based in Newtown, CT, US, is currently a Support Manager at Slide. Matt Massuch brings experience from previous roles at Evo Security, Servicengine Corporation and Datto, Inc.. Matt Massuch holds a 2010 - 2013 Master of Science - MS in Information Technology @ Capella University. With a robust skill set that includes Virtualization, Technical Services, Network Administration, Wireless Security, Troubleshooting and more. Matt Massuch has 3 emails on RocketReach.
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