2022 -2024 Director of Enterprise Customer Success @
2017 -2021 Head of Client Success @ excelerate Digital Agency
2016 -2017 Senior Director of Client Success @
2015 -2016 Digital Business Transformation Director @
2014 -2015 Regional PreMedia Digital Manager @
2000 -2014 Sales, Operations and Creative Manager @
Matt Long Education
University of North Carolina at Chapel Hill
Matt Long Skills
Project Delivery
Customer Advocacy
Renewals
Customer Lifecycle Management
Voice of the Customer
Business Process Automation
Business Process Mapping
Business Process Outsourcing (BPO)
Customer Engagement
Client Success
Advertising
Team Leadership
Change Management
Online Advertising
Newspapers
Digital Media
Email Marketing
Product Management
Digital Marketing
Project Planning
Publishing
Account Management
Operations Management
Strategic Planning
Customer Retention
Outsourcing
Cloud Computing
Business Process Improvement
Leadership
Cross-functional Team Leadership
Talent Management
Customer Onboarding
Coaching & Mentoring
Team Building
Software as a Service (SaaS)
Sales
Marketing
Sales & Marketing
Customer Journeys
Strategy
Diversity & Inclusion
Customer Service
Process Improvement
Business Development
Coaching
Management
Matt Long Summary
Matt Long, based in Chapel Hill, NC, US, is currently a Senior Director, Customer Success at ProcessMaker. Matt Long brings experience from previous roles at ProcessMaker, excelerate Digital Agency and McClatchy. Matt Long holds a University of North Carolina at Chapel Hill. With a robust skill set that includes Project Delivery, Customer Advocacy, Renewals, Customer Lifecycle Management, Voice of the Customer and more. Matt Long has 2 emails and 1 mobile phone numbers on RocketReach.
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