Matt Long Email & Phone Number
Senior Director, Customer Success @ Decisions
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Matt Long Location
- Chapel Hill, NC, US
Matt Long Work
- Senior Director, Customer Success @ (November 2024 - Present)
- Director of Enterprise Customer Success @ (January 2022 - November 2024)
- Head of Client Success @ excelerate Digital Agency (December 2017 - May 2021)
- Senior Director of Client Success @ (November 2016 - December 2017)
- Digital Business Transformation Director @ (November 2015 - November 2016)
- Regional PreMedia Digital Manager @ (January 2014 - December 2015)
- Sales, Operations and Creative Manager @ (January 2000 - December 2014)
Matt Long Education
- University of North Carolina at Chapel Hill
Matt Long Skills
- Project Delivery
- Customer Advocacy
- Renewals
- Customer Lifecycle Management
- Voice of the Customer
- Business Process Automation
- Business Process Mapping
- Business Process Outsourcing (BPO)
- Customer Engagement
- Client Success
- Advertising
- Team Leadership
- Change Management
- Online Advertising
- Newspapers
- Digital Media
- Email Marketing
- Product Management
- Digital Marketing
- Project Planning
- Publishing
- Account Management
- Operations Management
- Strategic Planning
- Customer Retention
- Outsourcing
- Cloud Computing
- Business Process Improvement
- Leadership
- Cross-functional Team Leadership
- Talent Management
- Customer Onboarding
- Coaching & Mentoring
- Team Building
- Software as a Service (SaaS)
- Sales
- Marketing
- Sales & Marketing
- Customer Journeys
- Strategy
- Diversity & Inclusion
- Customer Service
- Process Improvement
- Business Development
- Coaching
- Management
Matt Long Summary
- Matt Long, based in Chapel Hill, NC, US, is currently a Senior Director, Customer Success at Decisions. Matt Long brings experience from previous roles at ProcessMaker, excelerate Digital Agency and McClatchy. Matt Long holds a University of North Carolina at Chapel Hill. With a robust skill set that includes Project Delivery, Customer Advocacy, Renewals, Customer Lifecycle Management, Voice of the Customer and more. Matt Long has 2 emails and 2 mobile phone numbers on RocketReach.
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