VP of Sales - Sherweb C2 ITSM @ (December 2020 - December 2023)
Director, Partner Success @ (January 2019 - December 2020)
Director, Partner Network @ (February 2013 - January 2019)
Director, Strategic Partnerships and Business Development @ (January 2013 - January 2016)
Director, Sales @ (February 2011 - February 2013)
North America Sales Director @ (October 2008 - January 2011)
Account Manager - US and Canada @ (September 2001 - October 2008)
Matt Leblanc Education
University of Waterloo
Undergrad (Biology/Chemistry)
1996-2000
Bishop's College School 1993-1996
Collège du Mont-Sainte-Anne 1992-1993
French International School of Hong Kong /Lycée Français International de Hong Kong 1990-1992
Matt Leblanc Skills
Account Management
Business Development
Business Intelligence (BI)
Business Process Improvement
Business Process Outsourcing (BPO)
Business Relationship Management
Business Strategy
Business Transformation
Business Transformation Planning
Business-to-Business (B2B)
Channel Partners
Churn Management
Cloud Computing
Consultative Selling
Customer Experience
Customer Interaction
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Support
IT Asset Management
IT Service Management
ITIL Certified
ITIL Service Strategy
Key Account Management
New Business Development
Outsourcing
Partner Relationship Management
Product Innovation
Product Management
Product Marketing
SaaS
Sales
Sales Processes
Salesforce.com
Selling
Service Desk Management
Software as a Service (SaaS)
Solution Selling
Strategic Partnership
Strategic Partnerships
Strategy
Technical Support
Technology Enabled Business Transformation
Microsoft Office
Software as a Service Saas
Management
Strategic Planning
Troubleshooting
Software as a Service
Matt Leblanc Summary
Matt Leblanc, based in Sherbrooke, QC, CA, is currently a VP, Outsourced CX (BPO) at Sherweb. Matt Leblanc brings experience from previous roles at C2 and Sherweb. Matt Leblanc holds a 1996 - 2000 Undergrad in Biology/Chemistry @ University of Waterloo. With a robust skill set that includes Account Management, Business Development, Business Intelligence (BI), Business Process Improvement, Business Process Outsourcing (BPO) and more. Matt Leblanc has 2 emails and 1 mobile phone numbers on RocketReach.
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