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Matt Jolley Location
Hawthorn, VIC, AU
Matt Jolley Work
Head of IT Operations @ (November 2024 - Present)
Head of Customer Experience - Australia and Americas @ (October 2022 - November 2024)
Head of Customer Experience - AU @ (November 2018 - October 2022)
Customer Experience - Team Leader @ (May 2018 - November 2018)
Manager @ (March 2012 - May 2018)
Expert @ (August 2008 - August 2012)
Matt Jolley Education
Deakin University
Bachelor of Interactive Multimedia (Majors in Film and Television)
2007-2010
Ringwood Secondary College
VCE
2001-2006
Matt Jolley Skills
Stakeholder Management
Business Transformation
Organizational Development
Software as a Service (SaaS)
Customer Support
Customer Satisfaction (CSAT)
Skill Development
Professional Skills
Performance Motivation
Team Performance
Continuous Improvement
Coaching
Performance Management
Senior Stakeholder Management
Budgeting & Forecasting
Strategy
Contact Center Management
Organization Skills
Customer Experience
Customer Service
Leadership
Store Management
Business Operations
Management
Account Management
Team Leadership
Talent Acquisition
Scheduling
Sales
Training
Merchandising
Recruiting
Retail Sales
Inventory Management
Customer Relations
Action Oriented
Problem Solving
Systems
Faciltation
Technical Savvy
Retail Operations
Presentation Skills
Teamwork
Employee Training
People Development
Team Building
Customer Experience Management
Solution Selling
Communication
Interpersonal Skills
People Management
Business Development
iLife
iWork
OS X
Retail
Keynote
Mac
Apple Aperture
Visual Merchandising
Mac OS
iPad
Video Editing
iPhone
iTunes
Apple
Microsoft Office
Social Media
Matt Jolley Summary
Matt Jolley, based in Hawthorn, VIC, AU, is currently a Head of IT Operations at Xero. Matt Jolley brings experience from previous roles at Xero and Apple. Matt Jolley holds a 2007 - 2010 Bachelor of Interactive Multimedia in Majors in Film and Television @ Deakin University. With a robust skill set that includes Stakeholder Management, Business Transformation, Organizational Development, Software as a Service (SaaS), Customer Support and more. Matt Jolley has 2 emails and 2 mobile phone numbers on RocketReach.
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