2018 -
2020 IT Service Desk and Operations Manager @
2017 -
2018 Systems Operations Support Manager @
2016 -
2017 Senior Mis Specialist @
2013 -
2013 Tier Iii Desktop Technician @
2012 -
2012 Tier Ii Desktop Technician @
Matt Hooper Education
Kent State University
(Computer Systems)
Matt Hooper Skills
Active Directory
Servers
Troubleshooting
Project Management
System Administration
Software Installation
Continuous Improvement
Business Analysis
Technical Support
Automotive
Business Process Improvement
Virtualization
Process Improvement
Storage
Cloud Computing
Voice over IP (VoIP)
Telephony
Change Management
Curriculum Development
Disaster Recovery
Vendor Management
IT Operations
Incident Management
Inventory Management
Technical Documentation
Windows 7
Windows Server
Microsoft Exchange
Hardware
Operating Systems
Windows
Computer Hardware
SCCM
Group Policy
iOS
OS X
Hyper-V
Office 365
Leadership
Networking
Polycom Video Conferencing
LANDesk
Production Support
Help Desk Support
Barracuda Backup
Barracuda NG Firewall
LDMS
IT Management
ITIL
Zendesk
Lync
Microsoft Office
Voice Over Ip Voip
Yammer
Application Support Management
Impact Assessment
Hyper V
Password Central
Voice Over Ip
Matt Hooper Summary
Matt Hooper, based in Phoenix, AZ, US, is currently a IT Service Desk Manager at P.F. Chang's. Matt Hooper brings experience from previous roles at Central Ohio Primary Care, Gimbal, Safeauto and Franklin International. Matt Hooper holds a Kent State University. With a robust skill set that includes Active Directory, Servers, Troubleshooting, Project Management, System Administration and more. Matt Hooper has 3 emails on RocketReach.
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