Matt Harris Email
Head of Physical Passenger Experience @ LeShuttle
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Matt Harris Location
- Folkestone, GB
Matt Harris Work
- Head of Physical Passenger Experience @ (September 2025 - Present)
- Group Customer Journey Lead @ (January 2024 - September 2025)
- Digital Experience Lead @ (February 2022 - January 2024)
- Product Manager @ (October 2021 - February 2022)
- Guest Journey Manager @ (October 2019 - October 2021)
- Guest Experience Improvement and Development Manager @ (January 2018 - October 2019)
- Guest Experience Multi Channel Manager @ (January 2015 - January 2018)
- Open Water PADI DiveMaster @ (January 2014 - December 2014)
- Guest Experience Sales Specialist @ (January 2012 - December 2013)
- Claims Officer -Intermediary Distribution @ (June 2011 - August 2011)
- Travel Consultant ( Management Brisbane) @ (February 2011 - May 2011)
- Guest Experience Sales Specialist @ (January 2010 - October 2010)
Matt Harris Education
- Brockhill Park Performing Arts College
Business Management
2003-2010
Matt Harris Skills
- Business Development
- Customer Experience
- Customer Journey Mapping
- Customer Service
- General Data Protection Regulation (GDPR)
- Help Desk Implementation
- Management
- Online Help Development
- Online Marketing
- Performance Management
- Sales
- Sales Management
- Zendesk
- Complaint Management
- Call Center Development
- Tourism
- Social Media
- Job Coaching
- Personal Development
- Team Leadership
- Employee Training
- Recruiting
- Account Management
- General Data Protection Regulation
Matt Harris Summary
- Matt Harris, based in Folkestone, GB, is currently a Head of Physical Passenger Experience at LeShuttle. Matt Harris brings experience from previous roles at Holiday Extras. Matt Harris holds a 2003 - 2010 Business Management @ Brockhill Park Performing Arts College. With a robust skill set that includes Business Development, Customer Experience, Customer Journey Mapping, Customer Service, General Data Protection Regulation (GDPR) and more.
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