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Matt Harrell Location
Raleigh, NC, US
Matt Harrell Work
VP Customer Experience @ (June 2018 - Present)
VP of Customer Success @ (August 2019 - Present)
Advisor @ (October 2023 - Present)
Co-founder of MemberHub, VP Customer Success, VP Customer Experience @ MemberHub (September 2007 - July 2018)
Co-Founder and President at Five Points Solutions @ Five Points Solutions, Inc. (October 2007 - January 2015)
Software Engineer @ (May 2000 - October 2007)
Matt Harrell Education
North Carolina State University
Computer Science (Software Development and Business Management)
1996-2000
Needham Broughton High School 1993-1996
Matt Harrell Skills
APIs
Agile Methodologies
Business Transformation
C#
C++
Cross-functional Team Leadership
Customer Experience
Customer Service
Customer Success
Customer Support
Customer-Centricity
Digital Engagement
Digital Marketing
E-commerce
GTM Strategy
Git
HubSpot
Leadership
Management
Pendo
Product Analytics
Product Design
Product Development
Product Discovery
Product Launch
Product Management
Product Marketing
Product Operations
Product Road Mapping
Project Management
Project Planning
Prototyping
Release Management
Ruby
SaaS
Software Development
Software Development Life Cycle (SDLC)
Software Development Methodologies
Software Engineering
Start-ups
Strategy
Team Building
Team Leadership
UX Research
UX/UI
User Acceptance Testing
User Experience (UX)
User Experience Design (UED)
User-centered Design
Voice of the Customer
Web Design
Web Development
Zendesk
iOS
VMware
Visual Studio
Microsoft Excel
Testing
E Commerce
Solutions
Java
Public Speaking
Matt Harrell Summary
Matt Harrell, based in Raleigh, NC, US, is currently a VP Customer Experience at Givebacks. Matt Harrell brings experience from previous roles at Givebacks, Deliberate Signals, MemberHub and Five Points Solutions, Inc.. Matt Harrell holds a 1996 - 2000 Computer Science in Software Development and Business Management @ North Carolina State University. With a robust skill set that includes APIs, Agile Methodologies, Business Transformation, C#, C++ and more. Matt Harrell has 2 emails and 3 mobile phone numbers on RocketReach.
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