Matt Griffiths's Location
United Kingdom
Matt Griffiths's Work
- Chief Operating Officer @ Quote Detective
- Sales Director @ Quote Detective
- Head of Member Service Operations @ Checkatrade.com
- Interim Associate Director of Customer Experience @ Complete Cover Group
- Director @ Matt Griffiths Management Consultancy
- Head of Contact Centre Transformation and Strategy @ OneInsuranceSolution
- Head of Support Services @ OneInsuranceSolution
- Customer Service Manager @ Barclays
- Quality Assurance Manager @ Ing Direct Uk
- Service Delivery Team Manager @ IBM
Matt Griffiths's Education
- Aston University
Master of Business Administration (Business Administration, Management)
2018 - 2019
Matt Griffiths's Skills
- Call Centers
- Customer Experience
- Quality Assurance
- Banking
- Contact Centers
- Team Management
- User Acceptance Testing
- Process Improvement
- Performance Management
- Quality Center
Matt Griffiths's Summary
Matt Griffiths, based in United Kingdom, is currently a Chief Operating Officer at Quote Detective, bringing experience from previous roles at Quote Detective, checkatrade.com, Complete Cover Group and Matt Griffiths Management Consultancy. Matt Griffiths holds a 2018 - 2019 Master of Business Administration in Business Administration, Management @ Aston University. With a robust skill set that includes Call Centers, Customer Experience, Quality Assurance, Banking, Contact Centers and more, Matt Griffiths contributes valuable insights to the industry. Matt Griffiths has 2 emails and 1 mobile phone number on RocketReach.
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