Matt Esterman Email & Phone Number
Vice President of Operations @ Lendly, LLC
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Matt Esterman Location
- United States
Matt Esterman Work
- 2023 -now Vice President of Operations @
- 2021 -2023 Senior Director of Customer Experience @
- 2019 -2022 Senior Director of Call Center Services @
- 2014 -2019 Director of eCommerce Call Center Operations @
- 2013 -2014 Manager of Product Development @
- 2011 -2013 Customer Care Manager - Tech Support @
- 2011 -2011 Manager of Support Services - eCommerce Contact Center (Avante) @
- 2009 -2011 Director of Operations - eCommerce Contact Center (Avante) @
- 2007 -2009 Operations Manager - eCommerce Contact Center (Avante) @
- 2005 -2007 Call Center Supervisor - eCommerce Contact Center (Avante) @
- 2000 -2005 Retail Operations and Corporate Trainer @
- 1997 -2000 Retail Store Manager - Check 'n Go @
- 2010 -2011 Director of Referees - Volunteer @ SAY Soccer
Matt Esterman Education
- University of Indianapolis
Communications (Communications)
1994-1997 - Monrovia High School
General Studies (General Studies)
1990-1994
Matt Esterman Skills
- Business Analysis
- Project Management
- Management
- Customer Service
- New Business Opportunities
- Customer Satisfaction
- Call Center
- Speech Analytics
- Organizational Culture
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Strategic Leadership
- Team Leadership
- Customer Experience
- Team Building
- Call Centers
- Coaching
- CRM
- Leadership
- Risk Management
- Performance Management
- Quality Assurance
- Analysis
- Forecasting
- Human Resources
- Sales
- Marketing
- E-commerce
- Time Management
- Workforce Management
- Customer Retention
- Retail
- Online Marketing
- Process Improvement
- Vendor Management
- Account Management
- Call Center Development
- Executive Management
- Telecommunications
- Contact Centers
- Technical Support
- Outsourcing
- Recruiting
- Employee Training
- Operations Management
- Strategic Planning
- Budgets
- Mentoring
- Strategy
- P&l
- Chat
- Credit
- Communication
- Loan Servicing
- Broadcast
- PPC
- Sla
- Courses
- Training
- Employee Engagement
- E Commerce
- Policy
- Underwriting
- PnL
- Operations
- Accounting
- Boot Camp
- Partnerships
- Government Agencies
- Supervisor
- Adjustments
- Onboarding
- Reporting
- Adherence
- Social Media
- Interpersonal Communication
- SEO
- Web Development
- Social Media Marketing
- Franklin Covey
- Reviews
- Design
- Customer Service Operations
- Ddi Certified
- Search
- Application Processing
- Microsoft Office
- Prevention
- Optimization
- Software
- Analytical Skill
- White Belt
- Presentation
- Integration
- Customer Service Representatives
- Campaigns
Matt Esterman Summary
- Matt Esterman, based in United States, is currently a Vice President of Operations at Lendly, LLC. Matt Esterman brings experience from previous roles at Lendly, LLC and Check Into Cash. Matt Esterman holds a 1994 - 1997 Communications in Communications @ University of Indianapolis. With a robust skill set that includes Business Analysis, Project Management, Management, Customer Service, New Business Opportunities and more. Matt Esterman has 2 emails and 3 mobile phone numbers on RocketReach.
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