Matt Carmichael Email & Phone Number
Director, Fed Services @ Federation University Australia
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Matt Carmichael Location
- Rowville, VIC, AU
Matt Carmichael Work
- Director, Fed Services @ (December 2024 - Present)
- Chief Information Officer @ (June 2023 - November 2024)
- Director - Support Services and Engagement @ (October 2015 - April 2020)
- Director - Distributed Computing Services @ (March 2015 - October 2015)
- Manager, Service Delivery @ (January 2014 - March 2015)
- Deployment and Support Manager @ (January 2012 - March 2014)
- Service and Support Manager @ (September 2010 - December 2011)
- Project Manager - Ict Service Desk @ (April 2010 - September 2010)
- Acting IT Asset Manager @ (August 2009 - April 2010)
- IT Desktop Services Manager @ (June 2004 - August 2009)
- IT Call Centre Communications Manager @ Pacific Access (November 2001 - July 2004)
- Customer Service Manager - Vic @ (July 1999 - November 2001)
Matt Carmichael Education
- Swinburne University of Technology
Associates (Engineering, Electronics)
1994-1996 - La Trobe University
Bachelors (Engineering, Electronics)
1991-1994
Matt Carmichael Skills
- Business Process
- Call Centers
- Conflict Resolution
- Data Center
- Disaster Recovery
- Enterprise Operations
- Governance
- IT Leadership
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Delivery
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL Service Strategy
- ITIL v3 Foundations Certified
- Incident Management
- Information Technology
- Infrastructure
- Integration
- Leadership
- Managed Services
- Management
- Outsourcing
- PMO
- PRINCE2
- People Development
- People Management
- Problem Management
- Program Management
- Project Delivery
- Project Portfolio Management
- Release Management
- Service Delivery
- Service Delivery Optimization
- Service Desk
- Service Desk Management
- Service Implementation
- Service Improvement Plans
- Service Management
- Sla
- Solution Architecture
- Stakeholder Management
- System Deployment
- Team Management
- Technical Support
- V3 Foundation
- Vendor Management
Matt Carmichael Summary
- Matt Carmichael, based in Rowville, VIC, AU, is currently a Director, Fed Services at Federation University Australia. Matt Carmichael brings experience from previous roles at University of Canberra and Monash University. Matt Carmichael holds a 1994 - 1996 Associates in Engineering, Electronics @ Swinburne University of Technology. With a robust skill set that includes Business Process, Call Centers, Conflict Resolution, Data Center, Disaster Recovery and more. Matt Carmichael has 3 emails and 1 mobile phone numbers on RocketReach.
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Berwick, VIC, AU
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Melbourne, VIC, AU
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Mount Clear, VIC, AU
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Carlton, VIC, AU
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Ballarat Central, VIC, AU
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Melbourne, VIC, AU
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Chief Operating Officer
Australia
Sarah Lindsay-Field
Head of Business Partnering I People and Culture
Geelong, VIC, AU
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Dunnstown, VIC, AU
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Melbourne, VIC, AU
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