Matt Benson Email & Phone Number
Head of Operations - MBM International @ MBModels International Agency
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Matt Benson Location
- Laurencekirk, GB
Matt Benson Work
- 2018 -now Head of Operations - MBM International @
- 2018 -now Chairperson @ MBM International Agency
- 2017 -2018 Head (acting COO) Of Financial Services Operations @ Takaud Savings and Pensions B.S.C. (c)
- 2017 -2018 Head of Operations @ TAKAUD
- 2014 -2016 Head of Operations and Customer Experience (Snr VP), Director of Location @
- 2013 -2016 Head of Retail Operations and Customer Experience (Snr VP) @
- 2012 -2013 Head of Customer and Operations - Chose to leave Aviva to explore other opportunities @
- 2010 -2012 Head of Aviva UK Health Claims (Snr VP) @
- 2010 -2012 Head of Insurance @ Aviva (Healthcare)
- 2009 -2010 Head of Investment @
- 2008 -2010 Head of Customer Experience (Collective Investments and Bonds) @
- 2007 -2009 Head of Investment @
- 2006 -2008 Head of Customer Retention and Advice @
- 1994 -2006 Various Management Roles @
- 2006 -2009 Head of Customer Service @ Aviva (Norwich Union)
- 2007 -2007 Head of Insights @ Aviva (Norwich Union)
- 2004 -2006 Customer Project Manager @ Aviva (Norwich Union)
- 2000 -2004 New Business Manager @ Aviva (Norwich Union)
Matt Benson Education
- York College, York UK
Mathmatics, Graphic Design, Geography (York College)
1992-1994 - Archbishop Holgates, York
- Chartered Insurance Institute
Financial Planning certificates (1, 2 & 3)
- INSEAD
Executive Development Programme (CEDEP)
Matt Benson Skills
- Leadership
- Customer Satisfaction
- Systems Thinking
- Service Delivery
- Relationship Management
- Customer Experience
- Retail Banking
- Team Leadership
- Contact Centers
- Financial Services
- Operations Management
- Training Delivery
- Strategic Planning
- Outsourcing
- Strategy
- Business Transformation
- Management
- Stakeholder Management
- BPO
- Process Improvement
- Call Centers
- Business Strategy
- Customer Retention
- Training
- Business Process Improvement
- CRM
- Change Management
- Mathematics
- Suppliers
- Units
- Location
- Sales
- Local Community
- Finance
- Support Teams
- Socializing
- T&c
- Oversight
- NVQs
- Natural Resources
- Legal
- Complaints
- Travel
- Closure
- HTTPS
- Design
- Sit
- Insurance Planning
- Data Transformation
- Short
- Resume
- Metrics
- Rules
- Routing
- Agency Work
- Committees
- Hosting
- Bonds
- Business Relationship Management
- Execution
- Methodology
- Forecasting
- Business Services
- ACE
- Trade Unions
- Healthcare
- Team Management
- Training Material
- Radio Access Network
- MAP
- Engineering
- From Scratch
- CASS
- Life Insurance
- Branding
- Strategies
- Customer Insight
- Property
- New Business Development
- Strategic Leadership
- Offshore
- Customer Service
- Sla
- Wealth
- Forums
- Reporting
- Third Party Applications
- OPs
- Stakeholders
- Operational Support
- Partnerships
- London
- Pensions
- Tex
- Disruption
- Employee Engagement
- Sports
- Yahoo
- C
- RFP
- Shoring
- Graphic Design
- H&s
- Accountability
- Media Studies
- Communication
- Negotiation
- Vast
- E2e
- Operations
- International Travel
- Social Influence
- High Energy
- Technical Support
- SAT
- Project
- Governance
- Contractual Agreements
- Aspx
- Engagement
- Exploring
- Thinking
- ISAs
- Presentations
- Media
- Accident
- Responsibility
- Internal Audit
- Council
- Retention Strategies
- Multi Disciplined
- Obtain
- Health and Safety
- Efficiencies
- Account Management
- History
- Transfer Agency
- Supplier Relationship Management
- Business Process Re Engineering
- Investments
- Embedded Value
- Claim
- Uk Market
- Estate Agents
- Mutual Funds
- Net Promoter Score
- IVR
- Eating
- Business Continuity
- India
- Exciting
- Structural Engineering
- Onboarding
- Back Office
- Budgets
- Culture
- Supplier Management
- Announcing
- Risk
- Customer Information
- Meetings
- Health Insurance
- Delivery
- Multi Site
- Sponsorship
- Geography
Matt Benson Summary
- Matt Benson, based in Laurencekirk, GB, is currently a Head of Operations - MBM International at MBM International. Matt Benson brings experience from previous roles at MBM International Agency, Takaud Savings and Pensions B.S.C. (c), TAKAUD and Legal & General. Matt Benson holds a 1992 - 1994 Mathmatics, Graphic Design, Geography in York College @ York College, York UK. With a robust skill set that includes Leadership, Customer Satisfaction, Systems Thinking, Service Delivery, Relationship Management and more. Matt Benson has 1 emails and 3 mobile phone numbers on RocketReach.
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