Matt Benson Email & Phone Number
Customer Support Team Lead @ Advantive
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Matt Benson Location
- Murfreesboro, TN, US
Matt Benson Work
- Customer Support Team Lead @ (August 2026 - Present)
- Technical Support Manager @ (March 2025 - August 2026)
- Technical Support Analyst III @ (December 2018 - March 2025)
- Technical Resource Specialist @ (November 2018 - December 2018)
- Project Manager @ (March 2018 - November 2018)
- Technical Support Analyst I @ (August 2016 - March 2018)
- Supplemental Instruction Leader @ (August 2019 - December 2019)
- Expedited Specialist @ (December 2015 - August 2016)
- Centralized Billing @ (July 2013 - December 2015)
- Shift Manager @ (January 2004 - May 2015)
Matt Benson Education
- Middle Tennessee State University (MTSU)
Bachelor of Science - BS (Recording Industry Management - Audio Production)
2019-2020
Matt Benson Skills
- Change Management
- Communication
- Critical Thinking
- Customer Escalation Management
- Customer Satisfaction
- Customer Service
- Delegation
- Easily Adaptable
- Extreme Ownership
- IT Operations
- IT Projects
- Identifying Issues
- Implementation Experience
- Interpersonal Leadership
- Interpersonal Skills
- Inventory Management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft Word
- Negotiation
- Organization Skills
- Problem Solving
- Project Communications
- Project Coordination
- Project Documentation
- Project Management
- Project Performance
- Project Plans
- Project Scheduling
- Resiliency
- Resolving Issues
- Resource Allocation
- Self-Service Solutions
- Servant Leadership
- Stakeholder Management
- Support Management
- Team Leadership
- Teamwork
- Technical Leadership
- Technical Project Leadership
- Technical Project Management
- Technical Support
- Thinking Skills
- Time Management
- Workload Prioritization
- monday.com
Matt Benson Summary
- Matt Benson, based in Murfreesboro, TN, US, is currently a Customer Support Team Lead at Advantive. Matt Benson brings experience from previous roles at Insequence Corporation. Matt Benson holds a 2019 - 2020 Bachelor of Science - BS in Recording Industry Management - Audio Production @ Middle Tennessee State University (MTSU). With a robust skill set that includes Change Management, Communication, Critical Thinking, Customer Escalation Management, Customer Satisfaction and more. Matt Benson has 1 mobile phone numbers on RocketReach.
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