Matt Beer Email
Customer Support Manager @ Market Harborough Building Society
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Matt Beer Location
- Leicester, GB
Matt Beer Work
- Customer Support Manager @ (September 2015 - Present)
- Customer Relations and Social Media Manager @ (June 2013 - May 2015)
- Customer Relations and Incident Management Manager @ (June 2012 - June 2013)
- Customer Relations and Root Cause Analysis Manager @ (March 2010 - June 2012)
- Root Cause Manager @ (August 2008 - March 2010)
- Savings Customer Relations Team Manager @ (January 2006 - August 2008)
- Agency Team Manager @ (January 2005 - January 2007)
- Assistant Team Manager @ (January 2001 - January 2005)
- Contact Centre Coach @ (January 1997 - January 2001)
- Conversion Advisor and Investigator @ (January 1996 - January 1997)
- Conversion Advisor and Investigator @ (October 1995 - January 1996)
- Grimsby Branch - Customer Service Advisor @ (October 1989 - October 1995)
Matt Beer Education
- Grimsby College of Higher Education
BTEC National Diploma (Business Studies)
1986-1988
Matt Beer Skills
- Banking
- Team Management
- Customer Experience
- Financial Services
- Management
- Relationship Management
- Operations Management
- Electronic Payments
- Performance Management
- Debit Cards
- Payment Card Processing
- Retail Banking
- Merchant Services
- Customer Service
- Payments
- Corrective Actions
- Complaint Management
- Root Cause Analysis
- Incident Management
- Call Center
- Social Media
- Stakeholder Management
- Call Centers
Matt Beer Summary
- Matt Beer, based in Leicester, GB, is currently a Customer Support Manager at Market Harborough Building Society. Matt Beer brings experience from previous roles at Global Payments and Alliance & Leicester. Matt Beer holds a 1986 - 1988 BTEC National Diploma in Business Studies @ Grimsby College of Higher Education. With a robust skill set that includes Banking, Team Management, Customer Experience, Financial Services, Management and more. Matt Beer has 1 emails on RocketReach.
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