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Matt Beer Location
Leicester, GB
Matt Beer Work
2015 -now Customer Support Manager @
2013 -2015 Customer Relations and Social Media Manager @
2012 -2013 Customer Relations and Incident Management Manager @
2010 -2012 Customer Relations and Root Cause Analysis Manager @
2008 -2010 Root Cause Manager @
2006 -2008 Savings Customer Relations Team Manager @
2005 -2007 Agency Team Manager @
2001 -2005 Assistant Team Manager @
1997 -2001 Contact Centre Coach @
1996 -1997 Conversion Advisor and Investigator @
1995 -1996 Conversion Advisor and Investigator @
1989 -1995 Grimsby Branch - Customer Service Advisor @
Matt Beer Education
Grimsby College of Higher Education
BTEC National Diploma (Business Studies)
1986-1988
Matt Beer Skills
Banking
Team Management
Customer Experience
Financial Services
Management
Relationship Management
Operations Management
Electronic Payments
Performance Management
Debit Cards
Payment Card Processing
Retail Banking
Merchant Services
Customer Service
Payments
Corrective Actions
Complaint Management
Root Cause Analysis
Incident Management
Call Center
Social Media
Stakeholder Management
Call Centers
Matt Beer Summary
Matt Beer, based in Leicester, GB, is currently a Customer Support Manager at Market Harborough Building Society. Matt Beer brings experience from previous roles at Global Payments and Alliance & Leicester. Matt Beer holds a 1986 - 1988 BTEC National Diploma in Business Studies @ Grimsby College of Higher Education. With a robust skill set that includes Banking, Team Management, Customer Experience, Financial Services, Management and more. Matt Beer has 1 emails on RocketReach.
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