Mathilde van Wijk Email & Phone Number
VP Global Customer Support @ Lakeside Software
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Mathilde van Wijk Location
- Saint Paul, MN, US
Mathilde van Wijk Work
- 2023 -now VP Global Customer Support @
- 2015 -2022 VP Customer Success and Support @
- 2015 -2015 Sr. Director of Customer Support @
- 2012 -2015 Director Technical Support @
- 2012 -2012 Client Care Manager @ GovDelivery
- 2001 -2012 Support Leader and Customer Support Engineer roles @
Mathilde van Wijk Education
- Stellenbosch University
- Stellenbosch University
Higher Education Diploma (Teacher Education and Professional Development, Specific Subject Areas)
Mathilde van Wijk Skills
- Strategic Planning
- Customer Experience
- Leadership
- Business Process Improvement
- Coaching
- Customer Service
- Customer Engagement
- Business Strategy
- Customer Relationship Management (CRM)
- Continuous Improvement
- Business Continuity
- Mentoring
- Team Development
- Support KPI
- Business Process
- Business Development
- Software as a Service (SaaS)
- Change Management
- Cross-functional Team Leadership
- Project Management
- Outsourcing
- Team Leadership
- Enterprise Software
- Management
- SaaS
- Software Implementation
- Integration
- Training
- Support Center
- IT Service Management
- Business Analysis
- ERP
- Professional Services
- Software Documentation
- Troubleshooting
- Cloud Computing
- Process Improvement
- Technical Support
- Customer Support
- Strategy
- Software
- Sales
- SQL
- Microsoft Excel
- Curriculum Design
- Software Industry
Mathilde van Wijk Summary
- Mathilde van Wijk, based in Saint Paul, MN, US, is currently a VP Global Customer Support at Lakeside Software. Mathilde van Wijk brings experience from previous roles at Spok and GovDelivery. Mathilde van Wijk holds a Stellenbosch University. With a robust skill set that includes Strategic Planning, Customer Experience, Leadership, Business Process Improvement, Coaching and more. Mathilde van Wijk has 2 emails and 2 mobile phone numbers on RocketReach.
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