Mathilde Colombier Email
Customer Success Ecommerce Manager @ Goyard
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Mathilde Colombier Location
- Paris, FR
Mathilde Colombier Work
- 2024 -now Customer Success Ecommerce Manager @
- 2022 -2024 Responsable du service client @
- 2021 -2022 Customer Service and Project Support Manager @
- 2020 -2021 Project Manager After Sales and Quality operations assistant @
- 2019 -2019 Luxury Sales advisor @
- 2016 -2018 Assistante contrôle qualité and side process @
- 2016 -2016 Assistante service juridique @ Mairie de Carnac
- 2015 -2015 Stagiaire service comptable @
- 2011 -2011 Assistante contrôle qualité @ ALBEA
Mathilde Colombier Education
- EIML Paris
MBA Luxury Marketing (Luxury Marketing)
2019-2021 - Université de Bordeaux
Master 2 (Contentieux Publics )
2015-2016 - Université d'Angers
Master 1 (Droit )
2011-2015 - Lycée Sainte Agnès
Baccalauréat (Economique et social )
2010-2011
Mathilde Colombier Skills
- Vente au détail
- Satisfaction client
- Service clientèle
- Technologie numérique
- Gestion d’équipe
- Créativité
- seconde main
- ecommerce
- conciergerie
- gestion de projet
- retail
- Marketing du Luxe
- Gestion de l’expérience client
- Gestion de la qualité
- omnicanalité
- projet SAV
- Bijouterie
- E-commerce
- prêt-à-porter
- Management
- Expérience client
- Articles de luxe
- Anglais
- service client
- Vente
- Mode
- Luxe
- Habillement
- Commerce de détail
- esprit d'analyse et de synthèse
- Microsoft Office
- Pack Office
- Adobe Photoshop
- Travail d’équipe
- Organisation
- Communication
- Travail en équipe
- Sens de l’organisation
- Formation
- flexibilité
- sens de la relation client
- Français
- Esprit d’équipe
- Rigueur
- Zendesk
- Gestion des priorités
- Suivi des clients
- Commerce
- Polyvalence
- autonomie
- Maisons de luxe
Mathilde Colombier Summary
- Mathilde Colombier, based in Paris, FR, is currently a Customer Success Ecommerce Manager at Goyard. Mathilde Colombier brings experience from previous roles at le gramme, Sonia Rykiel, CHANEL and ERES - Groupe Chanel. Mathilde Colombier holds a 2019 - 2021 MBA Luxury Marketing in Luxury Marketing @ EIML Paris. With a robust skill set that includes Vente au détail, Satisfaction client, Service clientèle, Technologie numérique, Gestion d’équipe and more. Mathilde Colombier has 2 emails on RocketReach.
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