Mathieu Pommery Email
Service Delivery Manager @ Artemys
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Mathieu Pommery Location
- Paris, FR
Mathieu Pommery Work
- Service Delivery Manager @ (January 2022 - Present)
- Delivery Manager @ (September 2018 - December 2021)
- Chef de projet, Support Avant-vente @ (March 2014 - August 2018)
- Chef d'équipe ASP ( Asus Service Partner ) @ (March 2012 - March 2014)
- Chef de projet @ (November 2009 - March 2012)
- Superviseur @ (February 2008 - November 2009)
- Support informatique @ Elite numérique (September 2007 - February 2008)
Mathieu Pommery Education
- AFORP Peugeot poissy
BTS (maintenance industrielle)
2004-2006
Mathieu Pommery Skills
- Accords de niveau de service (SLA)
- Amélioration de la qualité
- Animation audiovisuelle
- Avant-vente
- Business English
- Centres d'appel
- Communication
- Custom GPTs
- EasyDesk
- Easyvista
- Gestion d'équipe
- Gestion de la logistique
- Gestion de projet
- Gestion des contrats
- Gestion des incidents
- Gestion des prestations de service
- Gestion des services
- Gestion des stocks
- Gestion du changement
- Gestion d’équipe
- Glpi
- IT Service management
- IT Strategy
- ITIL
- Indicateurs de performance
- Intelligence artificielle (IA)
- Iventi
- Maintenance et réparation
- Maintenance préventive planifiée
- Management
- Management services IT
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Opérations IT
- Permaculture
- Réparation informatique
- Satisfaction client
- Satisfaction du client
- Sccm
- Service Delivery
- Service Desk
- Service client
- ServiceNow
- Team Management
Mathieu Pommery Summary
- Mathieu Pommery, based in Paris, FR, is currently a Service Delivery Manager at Artemys. Mathieu Pommery brings experience from previous roles at Artemys, ASUS and Radio France. Mathieu Pommery holds a 2004 - 2006 BTS in maintenance industrielle @ AFORP Peugeot poissy. With a robust skill set that includes Accords de niveau de service (SLA), Amélioration de la qualité, Animation audiovisuelle, Avant-vente, Business English and more.
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