Senior Client Services Manager @ Verticurl (A WPP Company) (April 2020 - February 2024)
Client Services Manager @ Verticurl (A WPP Company) (April 2016 - April 2020)
Team Lead @ (February 2014 - April 2016)
Senior Customer Care Executive @ (April 2012 - April 2014)
Customer Care Executive @ (July 2010 - April 2012)
Mathew Education
Nehru Arts and Science College
Bachelor's degree (Computer Science)
2004-2007
Mathew Skills
A/B Testing
Account Management
Attention to Detail
Business Insights
Business-to-Business (B2B)
CSM
Campaigns
Client Relations
Client Services
Communication
Cross-Channel Marketing
Cross-Selling
Cross-functional Team Leadership
Customer Analysis
Customer Escalation Management
Customer Experience
Customer Insight
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Analysis
Data Analytics
Demand Generation
Digital Marketing
Digital Strategy
Email Marketing
Email Strategy
Escalation Resolution
Facebook Ads
Google Ads
Google Analytics
Interpersonal Skills
Key Performance Indicators
Landing Pages
Lead Generation
Lead Nurturing
Leadership
Marketing Analytics
Marketing Automation
Marketing Budget Management
Marketing Campaign Management
Marketing Campaigns
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Oral Communication
Portfolio Management
Post-Sales
PowerPoint
Presentation Skills
Presentations
Problem Solving
Process Improvement
Project Management
Reporting
Requirements Gathering
Salesforce Marketing Cloud
Search Engine Optimization (SEO)
Social Media
Social Media Marketing
Soft Skills
Strategic Thinking
Team Leadership
Team Management
Teamwork
Upselling
Vendor Management
WordPress
Written Communication
Mathew Summary
Mathew, based in Coimbatore, TN, IN, is currently a Project Manager Salesforce and Marketing Cloud at Dotts Tech. Mathew brings experience from previous roles at Verticurl (A WPP Company) and VWR. Mathew holds a 2004 - 2007 Bachelor's degree in Computer Science @ Nehru Arts and Science College. With a robust skill set that includes A/B Testing, Account Management, Attention to Detail, Business Insights, Business-to-Business (B2B) and more. Mathew has 2 emails and 1 mobile phone numbers on RocketReach.
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