Retention and Resolution Manager @ (May 2024 - May 2026)
Manager, Retention @ (June 2019 - May 2024)
Team Lead, Customer Care @ (May 2018 - June 2019)
Customer Care Representative @ (June 2017 - May 2018)
Technical Support Representative @ (October 2016 - June 2017)
Mathew Chantaj Skills
Business Analysis
Business Operations
Business Strategy
Business-to-Business (B2B)
Call Center Development
Coaching
Communication
Contract Negotiation
Customer Escalation Management
Customer Experience Design
Customer Retention
Customer Service Operations
Customer Success
Leadership
Project Management
Root Cause Analysis
Salesforce.com
Staff Retention
Strategic Planning
Team Leadership
Value Propositions
Mathew Chantaj Summary
Mathew Chantaj, based in Toronto, ON, CA, is currently a Senior Manager, Customer Success at Borderless AI. Mathew Chantaj brings experience from previous roles at TouchBistro. With a robust skill set that includes Business Analysis, Business Operations, Business Strategy, Business-to-Business (B2B), Call Center Development and more. Mathew Chantaj has 1 emails on RocketReach.
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