Massimo Luciani Email

ERP Implementation and Delivery Specialist @ CargoWise (now WiseTech Global)

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Massimo Luciani Location

Italy

Massimo Luciani Work

ERP Implementation and Delivery Specialist @ (December 2019 - Present)
Operations and Process Specialist @ (March 2016 - December 2019)
Service Operations and Team Lead @ (April 2015 - December 2015)
Service Operations and Team Lead @ (November 2004 - April 2015)
Sales and Branch Coordinator @ (July 2003 - September 2004)
Project Coordinator @ Pieris Sistemi Informativi S.r.l. (July 2002 - July 2003)
Billing Assistant @ (June 2000 - June 2001)

Massimo Luciani Education

Università degli Studi di Milano-Bicocca
Scienze statistiche ed economiche
1999-2000
Istituto Tecnico Commerciale Statale “Fabio Besta”
Ragioniere perito commerciale e programmatore (informatica, inglese, ragioneria)
1994-1999

Massimo Luciani Skills

AGM Smartworking
Agile Methodologies
Analisi aziendale
Analisi dei dati
Analisi dei dati statistici
Analisi dei requisiti
Analisi funzionale
Artificial Intelligence for Business
Business Process Improvement
Business requirements Analysis
CRM
Change Management
ChatGPT
Competenze analitiche
Comunicazioni aziendali
Coordinamento del team
Cross-functional Collaboration
Cross-functional Team Leadership
Database
Diplomazia
ERP & CRM Systems
ERP Software
Estimation
Excel Dashboards
Gestione dei cambiamenti
Gestione dei conflitti
Gestione delle performance
Gestione operativa
Gestione prodotti
Gestione prodotti software
Gestione profitti e perdite
Gestione stakeholder
Gestione team
IA per l'analisi aziendale
IT Service Management
ITSM
Identificazione degli obiettivi
Implementazione software
Intelligenza emotiva
KPI & Performance Monitoring
Kanban
Knowledge management
Leadership
Lingua inglese
Management
Microsoft Excel
Miglioramento della produttivita'
Objectives and Key Results (OKRs)
Onboarding
Operations Management
Operazioni di Modelli Linguistici di Grandi Dimensioni (LLMOps)
Ottimizzazione dei processi
PHP
Pensiero critico
Prendere decisioni
Problem Solving & RCA
Problem solving
Process Analysis
Processo decisionale consensuale
Project Coordination
Project Delivery
Project Management
Prompt Engineering
Requirements Analysis
Requirements Gathering
Resource Planning
Root Cause Analysis
SDLC
SLA
SLA Management
SQL
SaaS
Scrum
Service Desk
Service Desk Management
Service delivery
Service-Level Agreements (SLA)
Software Adoption
Software Implementation
Solution Implementation
Stakeholder Management
Strumenti di Intelligenza Artificiale Generativa
Supporto tecnico
Team Coordination
Team leadership
Time management
Troubleshooting
User Acceptance Testing
Workflow Design

Massimo Luciani Summary

Massimo Luciani, based in Italy, is currently a ERP Implementation and Delivery Specialist at WiseTech Global. Massimo Luciani brings experience from previous roles at WiseTech Global, IMS Health Relationship Management and Allbecon Italia S.p.A.. Massimo Luciani holds a 1999 - 2000 Scienze statistiche ed economiche @ Università degli Studi di Milano-Bicocca. With a robust skill set that includes AGM Smartworking, Agile Methodologies, Analisi aziendale, Analisi dei dati, Analisi dei dati statistici and more. Massimo Luciani has 2 emails on RocketReach.