Masood Ali Email & Phone Number
Director Customer Services and Regional Operations. @ Dhiraagu
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Masood Ali Location
- Maldives
Masood Ali Work
- Director Customer Services and Regional Operations. @ (July 2022 - Present)
- Senior Manager Customer Services and Regional Ops @ (October 2021 - June 2022)
- Senior Manager Customer Services @ (September 2017 - September 2021)
- Manager Customer Services @ (February 2002 - August 2017)
- Manager Marketing Communications and Public Relations @ (February 1998 - January 2002)
- Public Relations Manager @ (January 1996 - January 1998)
- Founder and Speaker-Empowering All @ Empowering All (www.masood.live) (May 2016 - Present)
- Freelance-Speaker and Trainer @ Freelance-Speaker & Trainer (January 2002 - April 2016)
- TV Talk Show Host @ TVM & DhiTV (August 1994 - August 2014)
- Board Director @ (June 2008 - June 2012)
Masood Ali Education
- University of Leicester
Master of Business Administration (MBA) (Employee Relations)
- Customer Service Institute of Australia
Diploma of Business (Certified Customer Service Manager)
Masood Ali Skills
- Management
- Leadership
- Training
- Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Team Management
- Team Building
- Operations Management
- Coaching
- Public Speaking
- Presenter
- Teamwork
- Contact Centers
- Building Customer Loyalty
- Customer Support
- Customer Loyalty Measurement
- Performance Management
- Public Relations
- Call Centers
- Customer Retention
- Human Resources
- Motivation
- Business Process Improvement
- Customer Relationship Management (CRM)
- Business Strategy
- Strategic Planning
- Budgets
- Business Planning
- Sales
- Telecommunications
- Marketing Communications
- Strategy
- Change Management
- Sales Management
- CRM
- Customer Relationship Management Crm
- Keys
- Customer Relationship Management
Masood Ali Summary
- Masood Ali, based in Maldives, is currently a Director Customer Services and Regional Operations. at Dhiraagu. Masood Ali brings experience from previous roles at Dhiraagu. Masood Ali holds a Master of Business Administration (MBA) in Employee Relations @ University of Leicester. With a robust skill set that includes Management, Leadership, Training, Team Leadership, Customer Experience and more. Masood Ali has 2 emails and 1 mobile phone numbers on RocketReach.
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