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Mary Townsend Location
Kansas City, MO, US
Mary Townsend Work
Office Administrator @ (August 2025 - Present)
Senior Project Manager @ (March 2024 - July 2025)
Sr. Project and Program Manager @ (February 2013 - November 2023)
Mary Townsend Education
Park University
Bachelor of Science - BS (Management)
Project Management Institute
Mary Townsend Skills
Agile & Waterfall Methodologies
Agile Development
Agile Methodologies
Agile Project Management
Agile Software Development
Avaya IP Telephony
Avaya Products
Business Communications
Business Process Improvement
Business Relationship Management
Call Center Administration
Call Center Architecture
Call Centers
Capacity Management
Change Management
Communication
Complex Analysis
Complex Project Management
Cross-functional Team Leadership
Customer Experience
Customer Service
Customer Service Management
Customer Support
Executive Reporting
Genesys
Human Resources (HR)
ICM
IEX
IT Project & Program Management
IT Service Management
Intelligent Call Routing
Interpersonal Skills
Leadership
Multitasking
New Hire Paperwork
Planning Budgeting & Forecasting
Process Improvement
Program Management
Project Finance
Project Governance
Project Management
Project Planning
Remote Teamwork
Service Center Operations
Six Sigma
Strategic Partnerships
Team Leadership
Teamwork
Telecommunications
Vendor Management
VoIP
Wireless
Mary Townsend Summary
Mary Townsend, based in Kansas City, MO, US, is currently a Office Administrator at Dakota Bodies. Mary Townsend brings experience from previous roles at CPKC and AT&T. Mary Townsend holds a Bachelor of Science - BS in Management @ Park University. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Development, Agile Methodologies, Agile Project Management, Agile Software Development and more. Mary Townsend has 1 emails and 4 mobile phone numbers on RocketReach.
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