Mary O'Connell Email
Service Delivery Director @ Abtran
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Mary O'Connell Location
- County Laois, Ireland
Mary O'Connell Work
- Service Delivery Director @ (September 2024 - Present)
- Director Of Operations @ Capita Customer Solutions (August 2018 - September 2024)
- Chief Operations Officer @ (November 2016 - November 2017)
- Managing Director @ (January 2015 - November 2017)
- Managing Director (Client Google) @ (December 2013 - December 2014)
- Global Operations Manager OTC and FinOps Centre Lead (Client Google) @ (April 2011 - November 2013)
- Director @ Slieve Bloom Coach Tours Ltd (August 2010 - March 2011)
- National Change and Credit Manager – Contract role, FMCG @ (February 2010 - May 2010)
- Head Of OTC (Customer Service) @ (January 2007 - January 2009)
- Head of Home Loan Approvals @ (July 2006 - October 2007)
- Director of Credit, Collections and Dispute Management Asia Pacific @ (May 2000 - May 2006)
Mary O'Connell Education
- Presentation College
Final
1968-1982 - Presentation College Ireland
Mary O'Connell Skills
- Accounts Receivable
- BPO
- Billing Process
- Budgeting
- Budgets
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Process Outsourcing
- Business Process Outsourcing (BPO)
- Business Strategy
- CRM
- Call Centers
- Cash Operations
- Change Management
- Collections
- Communication
- Credit
- Credit Risk
- Customer Satisfaction
- Customer Service
- Dispute Management
- Executive Management
- Finance
- Financial Planning
- Financial Risk
- HR Management
- Human Resources
- IT Management
- Leadership
- Long-term Customer Relationships
- Management
- Managerial Finance
- Mentoring
- Mergers & Acquisitions
- Negotiation
- Operations Management
- Order Management
- Order to Cash
- Outsourcing
- People Management
- Process Improvement
- Project Management
- Risk Management
- Sales
- Service Delivery
- Strategic Planning
- Strategy
- Team Building
- Team Management
- Teamwork
- Telecommunications
- Training
- Training and Development (HR)
- Transformational Outsourcing
- Vendor Management
- Long Term Customer Relationships
- Business Process Outsourcing Bpo
- Mergers and Acquisitions
Mary O'Connell Summary
- Mary O'Connell, based in County Laois, Ireland, is currently a Service Delivery Director at Abtran. Mary O'Connell brings experience from previous roles at Capita Customer Solutions and Arvato Financial Solutions. Mary O'Connell holds a 1968 - 1982 Final @ Presentation College. With a robust skill set that includes Accounts Receivable, BPO, Billing Process, Budgeting, Budgets and more. Mary O'Connell has 1 emails on RocketReach.
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Top Abtran Employees
Michael Fitzgerald
Director
Ireland
Mary O'Connell
Service Delivery Director
County Laois, Ireland
Graham Swain
Solution Owner
Bournemouth, GB
Sarah McKay
Director of Growth
Belfast, GB
Daniel Varian
Operations Manager
County Sligo, Ireland
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