Mary MacPherson Email
Head of Strategy and Growth; Wealth and Insurance @ Lloyds Banking Group
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Mary MacPherson Location
- United Kingdom
Mary MacPherson Work
- Head of Strategy and Growth; Wealth and Insurance @ (March 2026 - Present)
- Board Trustee @ Merry-go-round Social Enterprise (May 2024 - Present)
- Group Customer Director @ (April 2024 - March 2026)
- Founding Member @ (August 2024 - January 2025)
- Fellowship @ The RSA (The royal society for arts, manufactures and commerce) (March 2024 - January 2025)
- Director, Customer and Growth: Innovation and Experience Design @ (May 2021 - May 2024)
- Design Lead; Insurance and Wealth @ (September 2018 - April 2021)
- Digital Strategy and Delivery Lead @ (October 2016 - September 2018)
- Chief Product Owner, Digital @ (January 2016 - October 2016)
- Product Owner: Customer Onboarding @ (January 2015 - January 2016)
- Head of Strategy and Architecture; Customer Experience @ (January 2013 - December 2014)
- Senior Change Manager; Complaints Programme @ (October 2010 - January 2013)
- Change Manager @ (December 2009 - October 2010)
- Senior Auditor @ (March 2005 - December 2009)
Mary MacPherson Education
- Saïd Business School, University of Oxford
Oxford Artificial Intelligence Programme
2023-2023 - Robert Gordon University
Bachelor of Arts - BA (Politics)
1996-2000 - Buckie High School
Mary MacPherson Skills
- Agile Leadership
- Banking
- Business Analysis
- Business Architecture
- Business Innovation
- Business Model Transformation
- Business Process Improvement
- Business Process Mapping
- Business Relationship Management
- Business Transformation
- CX
- Change Management
- Coaching
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Transformation
- Design
- Design Research
- Design Thinking
- Digital Strategy
- Digital Transformation
- Executive Leadership
- FinTech
- Financial Services
- Governance
- Growth Strategies
- Leadership
- Management
- Management Consulting
- Operational Risk Management
- PMO
- PRINCE2
- People Development
- Product Management
- Programme Delivery
- Project Delivery
- Project Governance
- Project Management
- Project Portfolio Management
- Proposition Development
- Relationship Management
- Retail Banking
- Risk Management
- Service Design
- Stakeholder Management
- Strategic Leadership
- Strategy
- Team Management
- Technology Enabled Business Transformation
- Thought Leadership
- Transformational Leadership
- User-centered Design
- Value Propositions
Mary MacPherson Summary
- Mary MacPherson, based in United Kingdom, is currently a Head of Strategy and Growth; Wealth and Insurance at Lloyds Banking Group. Mary MacPherson brings experience from previous roles at Merry-go-round Social Enterprise, Bank of Ireland, Flux and The RSA (The royal society for arts, manufactures and commerce). Mary MacPherson holds a 2023 - 2023 Oxford Artificial Intelligence Programme @ Saïd Business School, University of Oxford. With a robust skill set that includes Agile Leadership, Banking, Business Analysis, Business Architecture, Business Innovation and more. Mary MacPherson has 1 emails on RocketReach.
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