Mary MacPhee Email
Customer Service and Contact Center Manager @ Maritime Beauty Supply Co Ltd
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Mary MacPhee Location
- Nine Mile River, NS, CA
Mary MacPhee Work
- 2021 -now Customer Service and Contact Center Manager @
- 2020 -2021 Customer Service Manager @
- 2020 -2020 Human Resources Coordinator @ Hillcore Atlantic Retirement Living Ltd.
- 2018 -2019 Admissions Manager @
- 2018 -2018 Education Consultant @
- 2017 -2018 Sales Advisor @ Pepco Atlantic
- 2017 -2017 Business Development and Client Care Manager @
- 2014 -2017 Manager of Customer Service @
- 1997 -2014 Senior Account Manager @
Mary MacPhee Education
- University College of Cape Breton
Business Technology (Marketing)
Mary MacPhee Skills
- Operational Efficiency
- Customer Interaction
- Customer Relationship Management (CRM)
- Team Leadership
- Continuous Improvement
- Customer Satisfaction
- Collaborative Problem Solving
- Key Performance Indicators
- Team Building
- Team Motivation
- Empower
- Inter-departmental Cooperation
- Sales
- Performance Management
- Contact Center Management
- Leadership Development
- Business Relationship Management
- Teamwork
- Communication
- Customer Retention
- Key Account Development
- Conflict Resolution
- Cross-functional Team Leadership
- Change Management
- Relationship Building
- Direct Sales
- CRM Databases
- Coaching
- Motivational Speaking
- Performance Improvement
- Performance Appraisal
- Business Process Improvement
- call center
- Cold Calling
- Vendor Management
- Service-Level Agreements (SLA)
- Management
- Customer Service
- Sales Management
- Leadership
- Organizational Development
- Social Media Marketing
- Training
- Time Management
- Account Management
- Entrepreneurship
- Public Speaking
- Team Management
- Operations Management
- Strategic Planning
- coach
- Research
- Microsoft Word
- Banking
- Credit
- Inter Departmental Cooperation
- Customer Relationship Management
- Cross Functional Team Leadership
- Service Level Agreements
Mary MacPhee Summary
- Mary MacPhee, based in Nine Mile River, NS, CA, is currently a Customer Service and Contact Center Manager at Maritime Beauty Supply Co Ltd. Mary MacPhee brings experience from previous roles at Kaycan, Hillcore Atlantic Retirement Living Ltd., Oulton College and Eastern College. Mary MacPhee holds a Business Technology in Marketing @ University College of Cape Breton. With a robust skill set that includes Operational Efficiency, Customer Interaction, Customer Relationship Management (CRM), Team Leadership, Continuous Improvement and more. Mary MacPhee has 2 emails on RocketReach.
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