Mary Klein Email & Phone Number
Manager, Agentforce Knowledge Operations @ Salesforce
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Mary Klein Location
- Seattle, WA, US
Mary Klein Work
- 2024 -now Manager, Agentforce Knowledge Operations @
- 2020 -2024 Senior Manager, Self Service Digital Experience and Technical Program Management @
- 2016 -2020 Senior Program Manager @
- 2013 -2016 Product Manager @
- 2012 -2013 Product Manager and User Experience Design @
- 2009 -2012 Product Manager @
Mary Klein Education
- Seattle University School of Law
Doctor of Law - JD
- University of Oregon School of Journalism and Communication
Bachelor of Arts - BA
- University of Oregon
Bachelor's degree (Journalism)
Mary Klein Skills
- Acceptance Testing
- Writing
- User Flows
- Punctuation
- Mental Models
- Design Standards
- Mitigation Strategies
- Product Operations
- Agile Methodologies
- Miro Collaboration Platform
- Confluence
- Jira
- Generative AI Tools
- Generative AI
- Tableau
- Scalability
- Salesforce Lightning
- Zendesk
- Business Workflows
- Artificial Intelligence (AI)
- Communication
- Data-driven Decision Making
- Process Improvement Projects
- Operational Excellence
- Customer Experience
- Customer Communication
- Critical Thinking
- User-centered Design
- Cross-functional Team Leadership
- Management
- Mentoring
- Data Analytics
- Change Management
- Program Management
- User Experience (UX)
- Testing
- Digital Media
- Social Media
- Editing
- New Media
- Blogging
- Content Development
- Content Strategy
- Content Management
- User Experience
- Research
- Heuristic Evaluation
- E-commerce
- Social Networking
- Rapid Prototyping
- Social Media Marketing
- Web Content
- Digital Marketing
- Web Content Management
- Web Analytics
- Digital Strategy
- Email Marketing
- Web Design
- Strategy
- SEM
- SEO
- Mobile Applications
- Analytics
- Product Management
- Product Launch
- Product Development
- Product Design
- SQL
- Search Engine Marketing (SEM)
Mary Klein Summary
- Mary Klein, based in Seattle, WA, US, is currently a Manager, Agentforce Knowledge Operations at Salesforce. Mary Klein brings experience from previous roles at DocuSign, Rover.com and Smilebox. Mary Klein holds a Doctor of Law - JD @ Seattle University School of Law. With a robust skill set that includes Acceptance Testing, Writing, User Flows, Punctuation, Mental Models and more. Mary Klein has 4 emails and 2 mobile phone numbers on RocketReach.
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