Technical Consultant @ (February 2012 - November 2014)
Mary John Education
Marian Engineering College,Trivandrum 2007-2011
Mary John Skills
Relationship Development
Oral Communication
Creative Problem Solving
Business Development
Problem Solving
Customer-Focused Service
Customer Follow-Up
Multitasking
On-call Support
Web Chat
Business Process Outsourcing (BPO)
Sales
Customer Retention
Supervisor call backs
Escalation Resolution
Requirements Analysis
Test Design
Test Management
Test Execution
Usability Testing
Functional Testing
Test Cases
Desktop application testing
Web application testing
Quality Assurance Analysis
Regression Testing
Customer Relationship Management (CRM)
Customer Service
Customer Experience
Customer Satisfaction
Customer Support
Technical Support
Troubleshooting
Technical Documentation
Quality Assurance
Quality Management
Software Testing
Manual Testing
System Testing
Information Technology
Mary John Summary
Mary John, based in Ernakulam, KL, IN, is currently a Senior Software QA Engineer at Optimal Business Solutions, LLC. Mary John brings experience from previous roles at QOBALT Software Technologies Pvt. Ltd, SGP Software Solutions Pvt. Ltd. and Sutherland Global Services. Mary John holds a 2007 - 2011 Marian Engineering College,Trivandrum. With a robust skill set that includes Relationship Development, Oral Communication, Creative Problem Solving, Business Development, Problem Solving and more. Mary John has 1 emails on RocketReach.
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