Mary Ccxp Email
Team Lead Contact Center Operations @ Parallex Bank
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Mary Ccxp Location
- Lagos, Nigeria
Mary Ccxp Work
- Team Lead Contact Center Operations @ (January 2024 - Present)
- Customer Service Training Manager @ (March 2021 - January 2024)
- Customer Service Executive @ (November 2015 - March 2021)
- Customer Service @ Alphafemmeyou Ltd (August 2015 - November 2015)
- Data Entry Operator @ (April 2014 - February 2015)
Mary Ccxp Education
- University of Lagos
Master of Science - MSc. (Actuarial Science and Insurance)
2017-2021 - Federal University Of Agriculture, Abeokuta
Bachelor's degree (Statistics)
2009-2014 - Federal Government College Odogbolu, Odogbolu
Senior Secondary School Certificate
2002-2008
Mary Ccxp Skills
- Beading
- Business Strategy
- Call Control
- Career Development Coaching
- Client Rapport
- Communication
- Contact Centers
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Representatives
- Customer Support
- Data Analysis
- Data Analytics
- Data Entry
- De-escalation
- Escalation Resolution
- Leadership
- Management
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- MySQL
- Negotiation
- Numerical Ability
- People Development
- Problem Solving
- Project Management
- Project Planning
- Public Speaking
- Research
- Social Media Communications
- Strategic Planning
- Teamwork
- Training
- Troubleshooting
- Windows
- Written Communication
- health safety and environment
Mary Ccxp Summary
- Mary Ccxp, based in Lagos, Nigeria, is currently a Team Lead Contact Center Operations at Parallex Bank. Mary Ccxp brings experience from previous roles at Access Bank Plc, Alphafemmeyou Ltd and National Identity Management Commission. Mary Ccxp holds a 2017 - 2021 Master of Science - MSc. in Actuarial Science and Insurance @ University of Lagos. With a robust skill set that includes Beading, Business Strategy, Call Control, Career Development Coaching, Client Rapport and more. Mary Ccxp has 1 emails on RocketReach.
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