Marwan Ismail Email & Phone Number
Helpdesk Team Lead and Senior Engineer (L3) @ Olmec Systems LLC
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Marwan Ismail Location
- Scotch Plains, NJ, US
Marwan Ismail Work
- Helpdesk Team Lead and Senior Engineer (L3) @ (July 2018 - Present)
- Systems Support Technician @ Bergen Computer Solutions (December 2014 - March 2018)
- Systems Engineer and Helpdesk Level 2 @ Cloudstar (December 2014 - March 2018)
- Systems and Network Technician @ Mii2 IT Support + Design (March 2007 - December 2014)
Marwan Ismail Education
- Vaughn College of Aeronautics and Technology
aviation maintainence
2007-2008 - UCNJ Union College of Union County, NJ
INST (Information Systems Technology)
2003-2006
Marwan Ismail Skills
- Active Directory
- Adobe Photoshop
- Analytical Skills
- Autotask
- Auvik
- Azure Virtual Desktop (AVD)
- BEC Investigation
- BrightGauge
- Build Strong Relationships
- CW RMM
- ChatGPT
- Cisco Meraki
- Citrix Products
- Citrix Support
- Citrix Virtual Apps]
- Citrix XenDesktop
- Claude Code
- Client Relations
- Cloud Migration
- Coaching & Mentoring
- Communication
- Conditional Access
- ConnectWise RMM
- Customer Satisfaction
- Customer Service
- DNS Filtering
- Data Analysis
- DeepSeek
- DefenseX
- Documentation
- ESET
- Escalation Management
- Firewalls
- Fortinet
- Gemni
- Group Policy
- Hosted Microsoft Exchange
- Huntress
- IT Glue
- IT Operations Management
- IT Projects
- IT Service Management
- Incident Management
- KnowBe4
- MFA
- Managed Services
- Management
- Microsoft 365
- Microsoft Defender
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune
- Microsoft Office
- N-Able
- Network Administration
- Network Security
- Office 365
- OpenAI Codex
- Opendns
- Operations Process Improvement
- Pre-Sales Engineering
- Problem Solving
- Security
- SentinelOne
- Service-Level Agreements (SLA)
- SonicWALL
- System Administration
- Team Building
- Team Leadership
- Technology Process Improvement
- Threatlocker
- Timus
- Troubleshooting
- Ubiquiti
- VMWare ESXi
- Vendor Management
- Virtual Desktop Infrastructure
- Windows
- Windows 365
- Training
- Marketing Strategy
- Research
- Project Management
- Marketing
- Leadership
- Strategic Planning
- Business Strategy
- Public Speaking
Marwan Ismail Summary
- Marwan Ismail, based in Scotch Plains, NJ, US, is currently a Helpdesk Team Lead and Senior Engineer (L3) at Olmec Systems LLC. Marwan Ismail brings experience from previous roles at Bergen Computer Solutions, Cloudstar and Mii2 IT Support + Design. Marwan Ismail holds a 2007 - 2008 aviation maintainence @ Vaughn College of Aeronautics and Technology. With a robust skill set that includes Active Directory, Adobe Photoshop, Analytical Skills, Autotask, Auvik and more. Marwan Ismail has 2 emails and 2 mobile phone numbers on RocketReach.
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Marwan Ismail
Helpdesk Team Lead and Senior Engineer (L3)
Scotch Plains, NJ, US
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