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Martyn Strafford Location
England, United Kingdom
Martyn Strafford Work
Head of customer service and sales @ (May 2023 - Present)
Contact centre and Operations Manager @ (December 2013 - Present)
Head of customer service and sales @ Biffa waste services (April 2021 - April 2023)
Customer Service Director @ (July 2018 - April 2021)
Customer Hub Business Lead (contract) @ (September 2016 - December 2017)
Head of Customer Service @ (December 2012 - April 2016)
Call centre and service operations manager @ AgaRangemaster (July 2008 - November 2012)
Martyn Strafford Skills
Account Management
Business Process Improvement
Change Management
Coaching
Customer Service
Employee Engagement
Human Resources
Management
Outsourcing
Performance Management
Process Improvement
Recruiting
Stakeholder Management
Team Leadership
Team Management
Training
Martyn Strafford Summary
Martyn Strafford, based in England, United Kingdom, is currently a Head of customer service and sales at Stubben Edge. Martyn Strafford brings experience from previous roles at NGA Human Resources, Biffa waste services, SKN Group and Severn Trent. With a robust skill set that includes Account Management, Business Process Improvement, Change Management, Coaching, Customer Service and more. Martyn Strafford has 2 emails on RocketReach.
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