Marty Smith Email & Phone Number
Vice President of Customer Success @ TraceGains
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Marty Smith Location
- Denver, CO, US
Marty Smith Work
- Vice President of Customer Success @ (May 2026 - Present)
- Senior Vice President of Customer Success @ (December 2018 - October 2025)
- Vice President of Customer Success @ (May 2017 - November 2018)
- Global Director of Support and Operations @ GE Power (August 2015 - May 2017)
- Senior Customer Service Manager @ (February 2012 - August 2015)
Marty Smith Education
- University of Colorado Denver
Master (Business Administration)
2006-2008 - Westminster College (PA)
Bachelors (Computer Science)
1991-1995
Marty Smith Skills
- Analytical Skills
- Application Development
- Applications Support
- Architecture
- Board Presentations
- Budget Management
- Business Analysis
- Business Planning
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- CRM software
- Call Center Architecture
- Client Fulfillment
- ClientSuccess
- Consulting
- Contact Centers
- Cross-Selling
- Cross-functional Coordination
- Customer Journey Mapping
- Customer Onboarding
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Databases
- Distributed Team Management
- ERP
- Enterprise Software
- Financial Management Experience
- Generative AI for Customer Service
- Generative AI for Leadership
- Generative AI for Learning and Development
- Generative AI for Management
- Generative AI for Performance Management
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- Integration
- Internet of Things (IoT)
- KPI Implementation
- Key Performance Indicators
- Leadership
- MBA
- Managed Hosting
- Management
- Off-shore Team Management
- Organizational Development
- People Management
- Product Support
- Production Support
- Program Management
- Project Management
- Regulated Industry
- Relationship Development
- Requirements Analysis
- SDLC
- SMB
- Salesforce.com
- Software Development
- Software Implementation
- Software as a Service (SaaS)
- Staff Mentoring
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Technical Leadership
- Technical Support
- Technology Integration
- Technology Planning
- Utilities
- Utility Industry
Marty Smith Summary
- Marty Smith, based in Denver, CO, US, is currently a Vice President of Customer Success at TraceGains. Marty Smith brings experience from previous roles at KPA LLC, FRONTSTEPS, GE Power and GE Energy (USA), LLC. Marty Smith holds a 2006 - 2008 Master in Business Administration @ University of Colorado Denver. With a robust skill set that includes Analytical Skills, Application Development, Applications Support, Architecture, Board Presentations and more. Marty Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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