Martina Caiani Email
VP Customer Experience B2C and B2B @ HappyPal
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Martina Caiani Location
- Île-de-France, France
Martina Caiani Work
- VP Customer Experience B2C and B2B @ (February 2026 - Present)
- Founder @ (May 2025 - Present)
- Customer Success Team Lead @ (November 2019 - October 2024)
- Head of Customer Success @ (July 2018 - November 2019)
- Senior Customer Support and Operations Manager @ (September 2015 - July 2018)
- Event and Marketing Project Manager @ (February 2015 - August 2015)
- International Advertising Manager @ (August 2013 - July 2014)
Martina Caiani Education
- LiveMentor
Digital Communication and Media/Multimedia
2024-2025 - Université Paris-Sorbonne
Master's degree (Commerce International)
2013-2015 - ISIT
Master's degree (Conference Interpreting)
2011-2012 - Università Ca' Foscari Venezia
Bachelor's degree (Foreign Languages and Literatures)
2007-2010
Martina Caiani Skills
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Change Management
- Coaching & Mentoring
- Consecutive Interpreting
- Cross-functional Collaborations
- Customer Satisfaction
- Customer Service
- English
- French
- German
- Horse Racing
- Italian
- Management
- Microsoft Excel
- Offshore Outsourcing
- Project Management
- Recruiting
- Social media marketing
- Spanish
- Talent Developer
- Team Leadership
- Team Management
- Teamwork
- Translation
Martina Caiani Summary
- Martina Caiani, based in Île-de-France, France, is currently a VP Customer Experience B2C and B2B at HappyPal. Martina Caiani brings experience from previous roles at Just4Fam, PayFit and Onepark. Martina Caiani holds a 2024 - 2025 Digital Communication and Media/Multimedia @ LiveMentor. With a robust skill set that includes Business Process Improvement, Business Process Outsourcing (BPO), Change Management, Coaching & Mentoring, Consecutive Interpreting and more. Martina Caiani has 2 emails on RocketReach.
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