Martin Willis's Location
London, GB
Martin Willis's Work
- Complaints Team (Quality Manager) @ The National Archives, UK
- Complaints Team (Complaints Data Manager) @ The National Archives, UK
- Duty Enquiry Services Manager (Advice Service) @ The National Archives, UK
- Reader Advisor @ The National Archives, UK
- Complaints Team (Complaints Officer) @ The National Archives, UK
- Repository Manager @ The National Archives, UK
- Counter Manager - Record Copying @ The National Archives, UK
- Assistant @ HM Land Registry
Martin Willis's Education
- Queen Margaret University
Masters module - Complaints & Ombuds Techniques (Business Administration and Management, General)
2021 - 2022 - Queen Margaret University
Public Services Complaint Management Award (Consumer dispute resolution and consumer policy)
2018 - 2019 - The Open University
Bachelor of Arts (Honours) in History (History)
2011 - 2017
- The Open University
Diploma of Higher Education in Humanities (Art History, Global Heritage, Material Culture, Classical Studies and History)
2011 - 2015 - Queen Elizabeth Cambria1986 - 1989
Martin Willis's Skills
- Genealogy
- reseach
- Photography
- Social Media
- Customer Service
- Complaint Management
- Complaint Investigations
- Complaints
- Customer Experience
- Customer Satisfaction
Martin Willis's Summary
Martin Willis, based in London, GB, is currently a Complaints Team (Quality Manager) at The National Archives, UK, bringing experience from previous roles at The National Archives, UK. Martin Willis holds a 2021 - 2022 Masters module - Complaints & Ombuds Techniques in Business Administration and Management, General @ Queen Margaret University. With a robust skill set that includes Genealogy, reseach, Photography, Social Media, Customer Service and more, Martin Willis contributes valuable insights to the industry. Martin Willis has 2 emails on RocketReach.
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