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Martin O'Donnell Location
Brackley, GB
Martin O'Donnell Work
Head of Information Technology Operations @ (March 2025 - Present)
IT Operations Manager @ (July 2019 - March 2025)
Service Desk Manager @ (March 2014 - July 2019)
Helpdesk Team Leader @ (April 2012 - March 2014)
Project Analyst @ Shebang Distribution Ltd (December 2010 - February 2012)
IT Business Analyst @ (June 2010 - December 2010)
Key Account and Installations Manager @ (May 2009 - June 2010)
Technical Team Leader @ (August 2005 - May 2009)
Key Account Controller @ MSI/Gemco (August 2004 - August 2005)
Legal Assistant (Mortgages) @ (March 2003 - March 2004)
Martin O'Donnell Education
Solent University
Business Information Technology
2001-2003
Magdalen College School
Martin O'Donnell Skills
2nd & 3rd Line
Account Management
Active Directory
Administration
Amazon Web Services (AWS)
Azure Active Directory
Budgeting & Cost Optimisation
Business Analysis
CRM software
Change Management
Cisco Meraki
Client Relations
Cross-functional Team Leadership
Customer Product Training
Customer Service
Cybersecurity
Cybersecurity & Risk Management
DHCP
Data Analytics & Business Intelligence
Databases
Digital Transformation
Documentation
Exclaimer
Guitarist
Hardware
Hardware Installation
IT & Business Strategy Alignment
IT Management
IT Service Delivery
IT Service Management
IT Strategy
IT Technical Support 1st
ITIL
ITIL Certified
Infrastructure & Network Management
LANDesk
Mentoring
Microsoft 365
Microsoft Office
Mitel
Mortgage Servicing
Netgear
Network Administration
Planning
Problem Solving
Process Automation & Efficiency
Process Improvement
Product Development
Project Analysis
Project Management
Project Planning
Remote Support
Reporting & Analysis
Requirements Analysis
Retail
RingCentral
Root Cause Analysis
SLA
SQL
SaaS and Vendor Management
ServiceNow
Software Installation
Software Project Management
Staff Training
Stakeholder Management
Supervisory Skills
System Administration
Systems Thinking
Team Building
Team Leadership
Team Management
Technical Support
Telecommunications
Training Delivery
Training Skills
Troubleshooting
VNC
Windows 10
Martin O'Donnell Summary
Martin O'Donnell, based in Brackley, GB, is currently a Head of Information Technology Operations at Valda Energy Limited. Martin O'Donnell brings experience from previous roles at Valda Energy Limited, Opus Energy and Shebang Distribution Ltd. Martin O'Donnell holds a 2001 - 2003 Business Information Technology @ Solent University. With a robust skill set that includes 2nd & 3rd Line, Account Management, Active Directory, Administration, Amazon Web Services (AWS) and more. Martin O'Donnell has 1 emails and 1 mobile phone numbers on RocketReach.
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