Martin Kuba Email
Senior IT Project Manager @ CSOB
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Martin Kuba Location
- Prague, Czechia
Martin Kuba Work
- Senior IT Project Manager @ (October 2022 - Present)
- Project Management Consultant for Ministry of Justice @ (October 2019 - September 2022)
- Customer Care Director @ (June 2019 - September 2019)
- Back Office and CC Director @ (December 2017 - June 2019)
- Customer Experience Manager @ (September 2016 - November 2017)
- Project Manager at Customer Insight unit @ (October 2015 - October 2016)
- Project Manager @ (October 2014 - September 2015)
- Customer Support Director @ (October 2013 - February 2014)
- Call Centre Development Senior Specialist @ (February 2011 - September 2013)
- Call Centre Coordination Specialist @ (March 2010 - January 2011)
- CSO Team Leader - Consumer @ (May 2008 - February 2010)
- Customer Services Assistant - Consumer @ (March 2006 - April 2008)
- Junior Counsellor @ Brain Point (March 2006 - May 2009)
Martin Kuba Education
- University of Hradec Králové
(Management of Finance)
2004-2009 - Gymnázium Chomutov
(General studies)
2000-2004
Martin Kuba Skills
- Call Centers
- CRM
- Customer Service
- Call Center
- Telecommunications
- Project Management
- Customer Experience
- Team Leadership
- Telco
- Customer Relations
- Team Management
- Management
- Coaching
- Problem Solving
- Time Management
- English
- Sales
- Process Improvement
- Teamwork
- Planning
- German
- Leadership
- Data Analysis
- Performance Management
- Human Resources
- Customer Satisfaction
- Analysis
- Integration
- Administration
- Negotiation
- Process Engineering
- Six Sigma
- Mobile Devices
- Genesys
- GDPR
- Business Analysis
- Customer Relationship Management Crm
- Personal Data Protection
- Contact Centers
- Customer Relationship Management
Martin Kuba Summary
- Martin Kuba, based in Prague, Czechia, is currently a Senior IT Project Manager at CSOB. Martin Kuba brings experience from previous roles at Státní pokladna Centrum sdílených služeb, s. p., SCONTO Nábytek s.r.o., UPC Česká republika, s.r.o. and CSOB. Martin Kuba holds a 2004 - 2009 University of Hradec Králové. With a robust skill set that includes Call Centers, CRM, Customer Service, Call Center, Telecommunications and more. Martin Kuba has 2 emails on RocketReach.
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