Martin Kuba Email
Senior IT Project Manager @ CSOB
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Martin Kuba Location
- Prague, Czechia
Martin Kuba Work
- 2022 -now Senior IT Project Manager @
- 2019 -2022 Project Management Consultant for Ministry of Justice @
- 2019 -2019 Customer Care Director @
- 2017 -2019 Back Office and CC Director @
- 2016 -2017 Customer Experience Manager @
- 2015 -2016 Project Manager at Customer Insight unit @
- 2014 -2015 Project Manager @
- 2013 -2014 Customer Support Director @
- 2011 -2013 Call Centre Development Senior Specialist @
- 2010 -2011 Call Centre Coordination Specialist @
- 2008 -2010 CSO Team Leader - Consumer @
- 2006 -2008 Customer Services Assistant - Consumer @
- 2006 -2009 Junior Counsellor @ Brain Point
Martin Kuba Education
- University of Hradec Králové
(Management of Finance)
2004-2009 - Gymnázium Chomutov
(General studies)
2000-2004
Martin Kuba Skills
- Call Centers
- CRM
- Customer Service
- Call Center
- Telecommunications
- Project Management
- Customer Experience
- Team Leadership
- Telco
- Customer Relations
- Team Management
- Management
- Coaching
- Problem Solving
- Time Management
- English
- Sales
- Process Improvement
- Teamwork
- Planning
- German
- Leadership
- Data Analysis
- Performance Management
- Human Resources
- Customer Satisfaction
- Analysis
- Integration
- Administration
- Negotiation
- Process Engineering
- Six Sigma
- Mobile Devices
- Genesys
- GDPR
- Business Analysis
- Customer Relationship Management Crm
- Personal Data Protection
- Contact Centers
- Customer Relationship Management
Martin Kuba Summary
- Martin Kuba, based in Prague, Czechia, is currently a Senior IT Project Manager at CSOB. Martin Kuba brings experience from previous roles at Státní pokladna Centrum sdílených služeb, s. p., SCONTO Nábytek s.r.o., UPC Česká republika, s.r.o. and CSOB. Martin Kuba holds a 2004 - 2009 University of Hradec Králové. With a robust skill set that includes Call Centers, CRM, Customer Service, Call Center, Telecommunications and more. Martin Kuba has 2 emails on RocketReach.
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