(Computer and Information Sciences and Support Services)
1999 - 2000
Zwin College Oostburg
High School
1993 - 1999
Martin Kools's Skills
Process Improvement
Change Management
Management
Outsourcing
Call Centers
Customer Experience
Teamwork
Operations Management
Customer Service
Customer Satisfaction
Martin Kools's Summary
Martin Kools, based in Zaandijk, North Holland, Netherlands, is currently a Skype for Business and UC specialist at ROC van Amsterdam | Flevoland, bringing experience from previous roles at ROC van Amsterdam | Flevoland, Lamers High Tech Systems BV, Philips and Teleperformance Portugal. Martin Kools holds a 2000 - 2008 Master’s Degree in Technische Bedrijfskunde @ Eindhoven University of Technology. With a robust skill set that includes Process Improvement, Change Management, Management, Outsourcing, Call Centers and more, Martin Kools contributes valuable insights to the industry. Martin Kools has 2 emails on RocketReach.