2025 -now Fractional Customer Success Leader and Independent Consultant @
2025 -2025 Global Head of Customer Success @
2024 -2025 Senior Director Customer Success @
2023 -2024 Customer Success Director @
2021 -2022 Customer Success Director @
2019 -2021 Customer Success Director @
2017 -2019 Director of Process Engineering (OPEX and Continuous Improvement) @
2016 -2017 Manager, Process Excellence (OPEX and Continuous Improvement) @
2014 -2016 Manager IT-Project Management @
2012 -2014 Project Manager and Integrated Product Team Leader @
2011 -2012 Sabbatical - Immigration to the United States @ Sabbatical
2011 -2012 Sabbatical - Immigration to the United States @ Sabbatical
2010 -2011 Management Consultant @
1998 -2010 Commissioned Officer @
Martin Jahn Education
ESB Business School, Reutlingen University
MBA (International Management)
2008-2010
U.S. Army John F. Kennedy Special Warfare Center and School 2006-2006
Helmut Schmidt Universität - Universität der Bundeswehr Hamburg
M.A. in Adult Education (HR Management & Sociology)
2001-2005
Central Connecticut State University 2003-2003
Martin Jahn Skills
Leadership
Quality Management
Contractual
Defense
Lean Manufacturing
Psychological Operations
Civil Military Relations
Army
Intercultural Communication
Brand Awareness
Earned Value Management
Military Training
Automotive
Market Research
Schedules
English
International Relations
Mentoring
Team Leadership
Process Improvement
Composites
Strategic Planning
Quality Assurance
Lean Management
Engineering
Organizational Development
Management Consulting
Operations Management
Program Management
Microsoft Excel
Military Experience
Cross Functional Team Leadership
Crisis Management
Change Management
Community Outreach
Qualitative Research
Afghanistan
Customer Service
Training
Supervisory Experience
Military Operations
Business Process Improvement
Management
Aerospace
Business Management
Project Management
Strategic Communications
Coaching
Quantitative Research
Research
German
Organizational Leadership
Key Performance Indicators
Analysis
IPT
Process Optimization
Process Automation
Rda
Strategy
Rpa
Martin Jahn Summary
Martin Jahn, based in United States, is currently a Fractional Customer Success Leader and Independent Consultant at Go Fractional. Martin Jahn brings experience from previous roles at Pavilion, Realtime Robotics, Inc. and Kore.ai. Martin Jahn holds a 2008 - 2010 MBA in International Management @ ESB Business School, Reutlingen University. With a robust skill set that includes Leadership, Quality Management, Contractual, Defense, Lean Manufacturing and more. Martin Jahn has 2 emails on RocketReach.
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