Martin Hand Email & Phone Number
Chief Donor and Customer Officer @ St. Jude Children's Research Hospital - ALSAC
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Martin Hand Location
- Memphis, TN, US
Martin Hand Work
- 2014 -now Chief Donor and Customer Officer @
- 2011 -2014 Senior Vice President - Customer Experience @
- 2010 -2011 Vice President - Customer Experience @
- 2008 -2010 Vice President - Reservations, Customer Care and eCommerce @
- 2006 -2008 Vice President - Reservations, Customer Care and Sales Resources @
- 2003 -2006 Staff Vice President - Reservations, Customer Care and CTOs @
- 2000 -2003 Managing Director - Reservations and Customer Care @
- 1998 -2000 Sr. Director - RCH Reservations @
- 1997 -1998 Director- JFK Reservations @
- 1986 -1996 Various Finance Positions @
Martin Hand Education
- Nova Southeastern University 1988-1990
- Barry University 1984-1987
Martin Hand Skills
- Customer Service
- Aviation
- Airlines
- Airports
- Call Centers
- Operations Management
- Vendor Management
- Customer Experience
- Strategy
- Program Management
- Contract Negotiation
- Strategic Planning
- Leadership
- Aircraft
- Process Improvement
- Flights
- E-commerce
- CRM
- Commercial Aviation
- Management
- Cross-functional Team Leadership
- Travel Management
- Customer Satisfaction
- Contact Centers
- Contact Center Strategy
- Consumer Behaviour
- Net Promoter Score
- Customer Experience Management
- Development
- E Commerce
- Reservations
- Cross Functional Team Leadership
Martin Hand Summary
- Martin Hand, based in Memphis, TN, US, is currently a Chief Donor and Customer Officer at St. Jude Children's Research Hospital. Martin Hand brings experience from previous roles at United Airlines and Continental Airlines. Martin Hand holds a 1988 - 1990 Nova Southeastern University. With a robust skill set that includes Customer Service, Aviation, Airlines, Airports, Call Centers and more. Martin Hand has 2 emails and 3 mobile phone numbers on RocketReach.
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