Customer Solutions Consultant @ (October 2017 - March 2021)
Customer Solutions Analyst @ (July 2014 - October 2017)
International Team Leader @ (September 2008 - August 2014)
Assistant Operations Manager - UK Gov and MOD Contract @ (September 2007 - September 2008)
Quality Assurance Manager @ (June 2006 - August 2007)
Quality Asurance Manager @ (September 2001 - May 2006)
Duty Manager @ (June 1989 - September 2001)
Martin Brophy Education
Kingston College
BTEC National Diploma (Business and Finance)
2007-2009
Loughborough College Group
(CIPD - Certificate in Training Practice)
2004-2005
Salesian School Chertsey 1983-1987
Martin Brophy Skills
CIPD qualified
Certificate in Training Practice
Customer Service
Management
Call Centers
Customer Experience
Leadership
Performance Management
Quality Assurance
Team Management
Martin Brophy Summary
Martin Brophy, based in Rugby, GB, is currently a Customer Success Executive at Shipmate. Martin Brophy brings experience from previous roles at Royal Mail, Parcelforce Worldwide and HRG. Martin Brophy holds a 2007 - 2009 BTEC National Diploma in Business and Finance @ Kingston College. With a robust skill set that includes CIPD qualified, Certificate in Training Practice, Customer Service, Management, Call Centers and more. Martin Brophy has 2 emails on RocketReach.
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