Associate of Science - AS (Igniter Ambassadors Student Government, President)
2008-2011
Oak Ridge High School 2004-2008
Marlene S. Skills
Key Performance Indicators
Customer Experience Focus
Sprint Refinement
Sprint Planning
Cross-functional Team Leadership
Jira
UX/UI Enhancements
Confluence
User Acceptance Testing
Regression Testing
Functional Testing
Testing
User Stories
Customer Journey Mapping
Customer Journeys
Product Development
Product Management
Continuous Improvement
Sales
Organization Skills
Customer Support
Team lead
Escalation Resolution
Customer Escalation Management
Creativity and Innovation
Cash Management
Cash Handling
Cashiering
Scheduling
Appointment Scheduling
Trainer
Digital Conversion
A-CSPO
Digital Enhancements
Scrum
Communication Skills
Team-oriented
Bilingual
Banking
Social Media
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Teamwork
Customer Service
English
Spanish
Creative
Self-starter
Energetic team player
Organized
Agile Methodologies
System Conversion
Digital Transformation
Retail Banking
Internet Banking
Mobile Banking
Leadership
Time Management
Interpersonal Skills
Critical Thinking
Public Speaking
Problem Solving
Customer Satisfaction
CSPO
Windows
Marlene S. Summary
Marlene S., based in Orlando, FL, US, is currently a Vice President, POM Product Owner at BNY. Marlene S. brings experience from previous roles at Marriott Vacations Worldwide, Disney Experiences, Santander Bank, N.A. and BankUnited. Marlene S. holds a 2008 - 2011 Associate of Science - AS in Igniter Ambassadors Student Government, President @ Everest University-North Orlando. With a robust skill set that includes Key Performance Indicators, Customer Experience Focus, Sprint Refinement, Sprint Planning, Cross-functional Team Leadership and more. Marlene S. has 3 emails on RocketReach.
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