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Marlene Moorman Location
Indianapolis, IN, US
Marlene Moorman Work
2023 -now Chief Executive Officer @
2021 -2023 Vice President Operations @
2019 -2021 Principal @ BPO Diva LLC
2017 -2019 Director Contact Center and Sales @
2016 -2017 ASSISTANT VICE PRESIDENT and COLLECTIONS OFFICER @
2015 -2016 Senior Director Consulting Position @
2012 -2015 Vice President Call Center Operations @
2005 -2011 Director Global Collections Operations @
Marlene Moorman Education
Old Dominion University
(Political Science and Government)
Marlene Moorman Skills
Workforce Planning
Call Center
Personnel Management
Operations Management
Training
Team Building
Leadership
Management
Coaching
Team Leadership
Project Management
Employee Training
Loans
Call Centers
Risk Management
Negotiation
New Business Development
BPO
Human Resources
Customer Satisfaction
Strategy
Outsourcing
Business Development
Executive Management
Time Management
Recruiting
Process Improvement
Credit
Credit Cards
Banking
Portfolio Management
Finance
Collections
Business Analysis
Financial Services
Business Process Improvement
Customer Retention
CRM
Change Management
Start-ups
Analysis
Vendor Management
Cross-functional Team Leadership
Customer Experience
Strategic Planning
Business Strategy
Data Analysis
Workforce Management
Team Management
Call Center Development
Marlene Moorman Summary
Marlene Moorman, based in Indianapolis, IN, US, is currently a Chief Executive Officer at Global BPO Services LLC. Marlene Moorman brings experience from previous roles at Unifin Inc, BPO Diva LLC, William Demant and Citizens Bank - Indiana. Marlene Moorman holds a Old Dominion University. With a robust skill set that includes Workforce Planning, Call Center, Personnel Management, Operations Management, Training and more. Marlene Moorman has 3 emails and 2 mobile phone numbers on RocketReach.
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