2015 -
now Regional Manager, Information Technology @
2012 -
2015 Senior Manager, Global Customer Support - Data Integration @
2007 -
2012 Manager, Global Customer Support - WebCenter @
2003 -
2007 Principal Support Engineer and Cluster Technical Coordinator @
1999 -
2003 Senior Support Engineer and Team Leader @
1997 -
1999 Application Engineer and Technical Supervisor @ Carl Zeiss Vision
1995 -
1997 Application Engineer for technical marketing support @ Carl Zeiss Vision
Markus Klein Education
University of Stuttgart
Master's Degree, Geographical Information Systems; GIS (Geographical Information Systems; GIS)
1990
-
1998
Academic High School Renningen 1980
-
1989
Markus Klein Skills
Leadership
Customer Relationship Management Crm
Social Media
Customer Relations
People Management
Escalation Management
Sales
Escalation
Software As A Service Saas
Customer Satisfaction
Business Analysis
Software Documentation
Incident Handling
Team Management
Process Improvement
ERP
Quality Assurance
Strategy
Oracle
Middleware
Operations Management
Enterprise Architecture
Microsoft Word
Program Management
Microsoft Excel
Business Process
Training
Customer Service
Business Intelligence
Business Process Improvement
SaaS
Management
Pre Sales
Service Delivery
Cloud Computing
Enterprise Resource Planning Erp
Solution Architecture
Integration
IT Service Management
Databases
Customer Relationship Management
Enterprise Resource Planning
Software as a Service
Markus Klein Summary
Markus Klein, based in Stuttgart, BW, DE, is currently a Regional Manager, Information Technology at FedEx Express. Markus Klein brings experience from previous roles at Oracle. Markus Klein holds a 1990 - 1998 Master's Degree, Geographical Information Systems; GIS in Geographical Information Systems; GIS @ University of Stuttgart. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Social Media, Customer Relations, People Management and more. Markus Klein has 5 emails and 4 mobile phone numbers on RocketReach.
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