Markus Gruber Email & Phone Number
COO and Managing Director @ Delegate Group
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Markus Gruber Location
- Vienna, AT
Markus Gruber Work
- COO and Managing Director @ (January 2019 - Present)
- Director Business Operations @ (July 2015 - December 2018)
- Head of Projects and Services @ (August 2011 - June 2015)
- Senior Service Manager @ (May 2010 - September 2010)
- Senior Service Manager @ (November 2009 - May 2010)
- Service - and Process Manager @ (June 2007 - November 2009)
- Billing - Service Manager @ (January 2008 - January 2009)
- CSO Lead, Key Account Manager @ internic Datenkommunikations GmbH (January 2004 - May 2007)
- Key Account Manager @ Globedom Datenkommunikations GmbH (January 2004 - May 2007)
Markus Gruber Education
- FHH Hamburg
Bachelor of Engineering
Markus Gruber Skills
- Billing Solutions
- Business Communications
- CRM software
- Capacity Management
- Change Management
- Content Management
- Contract Management
- Contract Negotiation
- Customer Experience Management
- Customer Facing
- Customer Service
- Data Center
- Documentation
- Escalation Management
- Global Networking
- IT Operations
- IT Service Management
- ITIL
- Implementation Services
- Incident Management
- International Business
- Internet Networking
- Inventory Management
- Issues Management
- JIRA
- KPI
- Leadership
- MS Project
- Managed Services
- Management
- Mobile Telecommunications
- Multi-cultural Teams
- Multicultural
- Negotiation
- OLA
- Open-minded
- Performance Monitoring
- Project Management
- Quality Assurance
- Quality Center
- Release Management
- SIP
- SLA
- Salesforce.com
- Social Media
- Team Leadership
- Telecommunications Billing
- VoIP
- Web Services
- Zendesk
- E-commerce
- SOAP
- Amdocs
- Customer Experience
- Mobile
- Information Technology
- E Commerce
- Technology
- Telecommunications
- Catering
- Gastronomy
- Operations
- Multi Cultural Teams
- Hospitality
- Open Minded
- Services
Markus Gruber Summary
- Markus Gruber, based in Vienna, AT, is currently a COO and Managing Director at Delegate Group. Markus Gruber brings experience from previous roles at Delegate Group and Amdocs Qpass Austria GmbH. Markus Gruber holds a Bachelor of Engineering @ FHH Hamburg. With a robust skill set that includes Billing Solutions, Business Communications, CRM software, Capacity Management, Change Management and more.
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