Markus Gruber Email & Phone Number
COO and Managing Director @ Delegate Group
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Markus Gruber Location
- Vienna, AT
Markus Gruber Work
- 2019 -now COO and Managing Director @
- 2015 -2018 Director Business Operations @
- 2011 -2015 Head of Projects and Services @
- 2010 -2010 Senior Service Manager @
- 2009 -2010 Senior Service Manager @
- 2007 -2009 Service - and Process Manager @
- 2008 -2009 Billing - Service Manager @
- 2004 -2007 CSO Lead, Key Account Manager @ internic Datenkommunikations GmbH
- 2004 -2007 Key Account Manager @ Globedom Datenkommunikations GmbH
Markus Gruber Education
- FHH Hamburg
(Bachelor of Engineering)
Markus Gruber Skills
- Change Management
- Release Management
- Managed Services
- Incident Management
- IT Service Management
- ITIL
- Customer Service
- Team Leadership
- Telecommunications Billing
- Data Center
- Customer Experience Management
- Salesforce.com
- Content Management
- Quality Assurance
- SLA
- Capacity Management
- Quality Center
- JIRA
- International Business
- Negotiation
- E-commerce
- Web Services
- SOAP
- VoIP
- SIP
- Billing Solutions
- MS Project
- Project Management
- Business Communications
- Multicultural
- Customer Facing
- Internet Networking
- Global Networking
- Multi-cultural Teams
- Implementation Services
- OLA
- KPI
- Issues Management
- Amdocs
- Social Media
- Mobile Telecommunications
- Open-minded
- Escalation Management
- Performance Monitoring
- Documentation
- CRM software
- Zendesk
- Contract Negotiation
- Contract Management
- Inventory Management
- Customer Experience
- Mobile
- Information Technology
- E Commerce
- Technology
- Telecommunications
- Catering
- Gastronomy
- Operations
- Multi Cultural Teams
- Hospitality
- Open Minded
- Services
- Management
- Leadership
Markus Gruber Summary
- Markus Gruber, based in Vienna, AT, is currently a COO and Managing Director at Delegate Group. Markus Gruber brings experience from previous roles at Delegate Group and Amdocs Qpass Austria GmbH. Markus Gruber holds a FHH Hamburg. With a robust skill set that includes Change Management, Release Management, Managed Services, Incident Management, IT Service Management and more. Markus Gruber has 1 emails on RocketReach.
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