Markku Backman Email
Help Desk Specialist @ MST HOLDING
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Markku Backman Location
- Barcelona, CT, ES
Markku Backman Work
- Help Desk Specialist @ (October 2024 - Present)
- Linguistic editor @ DeepL SE (February 2024 - October 2024)
- Business Development Specialist @ (March 2024 - September 2024)
- Conducting marketing Interviews @ (November 2022 - July 2024)
- Translation and Subtitling specialist @ (November 2022 - April 2024)
- Translation Specialist @ (November 2022 - April 2024)
- Data Annotator @ (October 2023 - March 2024)
- Data Analyst @ (August 2022 - January 2023)
- Service Desk Analyst @ (February 2019 - March 2022)
- Service Desk Analyst @ (January 2019 - March 2022)
- Account Helpdesk Specialist @ (December 2017 - January 2019)
- Help Desk Specialist @ Regus Business Centre Corp - IWG (December 2017 - January 2019)
- Customer support Country leader for Finland CIC @ (January 2011 - June 2017)
- Support for service centres @ (January 2011 - June 2017)
- Customer Support Lead @ (January 2011 - June 2017)
- Customer service consult @ (January 2010 - January 2011)
- Customer Service Specialist @ (January 2010 - January 2011)
- Customer service trainer @ (February 2011 - May 2017)
- Country coordinator for LG Electronics Nordic @ Helpdeskdata, Sweden (March 2009 - December 2009)
- Country Coordinator @ Helpdeskdata / LG Electronics (March 2009 - December 2009)
- consultant @ (October 2008 - January 2009)
- Technical customer care @ (August 2006 - October 2008)
- manager @ Radiolux, Hirvox (August 2004 - May 2006)
Markku Backman Education
- Institute of economics and foreign trade
Bachelor's degree (Business/Managerial Economics)
Markku Backman Skills
- Account Management
- Account Servicing
- After-Sales
- Analytical Skills
- Audio Analysis
- Audio Transcription
- B2B
- Budgets
- Business Development
- Business Planning
- Business Requirements
- Business Strategy
- Business-to-Business (B2B)
- CALL
- CRM Software
- Client Relations
- Cold Calling
- Communication
- Competitive Analysis
- Coordinators
- Corporations
- Credit Reporting
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Customer Validation
- Direct Sales
- Dryers
- Economics
- English
- Environmental, Social, and Governance (ESG)
- Establishing New Accounts
- Finnish
- Follow-through Skills
- HR Operations
- HR Policies
- Home Appliances
- Invoicing
- Key Account Management
- Language Services
- Leadership
- Management
- Market Research
- Marketing
- Marketing Strategy
- Microsoft Dynamics 365
- Microsoft Dynamics CRM
- Microsoft Office
- Negotiation
- New Product Rollout
- Operations Management
- Phone Etiquette
- Problem Solving
- Product Management
- Product Marketing
- Project Coordination
- Proofreading
- Purchasing
- Reporting & Analysis
- Retail
- Sales
- Sales Management
- Sales Operations
- Sales Process
- ServiceNow
- Shares
- Smartphones
- Soft Skills
- Strategic Planning
- Subtitling
- Support Services
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Technical Writing
- Telecommunications
- Ticket Operations
- Train Employees
- Training
- Translation
- Troubleshooting
- Video Editing
- Warranties
Markku Backman Summary
- Markku Backman, based in Barcelona, CT, ES, is currently a Help Desk Specialist at MST HOLDING. Markku Backman brings experience from previous roles at DeepL SE , Datafarm, Language Recruitment Services Limited - LRSUK.com and Seamless, Ltd.. Markku Backman holds a Bachelor's degree in Business/Managerial Economics @ Institute of economics and foreign trade. With a robust skill set that includes Account Management, Account Servicing, After-Sales, Analytical Skills, Audio Analysis and more. Markku Backman has 2 emails on RocketReach.
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