Marketing Technology Services Information

Marketing Technology Services works with companies to create the building blocks needed to construct a solid database foundation for their specific customer relationship management ("CRM") solution. Our philosophy is to involve your People, review your Processes, increase your business Productivity - so you can focus on your customers. By providing the building blocks of: needs assessment and discovery - analysis of data - design customization - integration needs with other systems - mobile access to data - education and training - and the knowledge of how to maintain your Act! CRM, this allows us to turn your data into valuable information for maintaining your customer relationships. Specific focus is given to establishing best practices for your company which incorporates designing a system that offers ease of use, stability and scalability while offering productivity gains with little or no disruption to the user environment and user experience. Solutions can be provided based on whether you need a newly built CRM system from the ground up; or one that just requires some improvements to the existing framework of databases and systems. Marketing Technology Services was established in 1999 as a Act! Select partner and is the top Act! partner in the state of Pennsylvania. As a top partner, there is active participation on several Act! boards, such as the ACT! Business Advisory Partner Committee, Act! Product Development committee, Act! Customer Experience committee and several others. Our clients range from small business to Fortune 500 companies covering a variety of industries.